Travel Insurance Sales & Service Representative
Build your career with the company Providence
Business News called one of the best
companies to work for in Rhode Island.
If you are a friendly, helpful, intelligent person who
thrives in an environment where you are educating and helping people, and where
you are respected as an integral part of the organization, then we want to talk with you! This position handles inbound sales and service inquiries from customers; there is no outbound solicitation involved.
Due to recent growth, we have the following position available in our Customer Care Department:
Travel Insurance Sales & Service Representative
Full-Time and Part-Time Positions Available!
Major Responsibilities
- Build relationships with our customers by connecting on a human level via telephone, email and live chat channels of communication. This is an inbound sales and service environment; representatives are not required to solicit through outbound cold calling.
- Educate customers about travel insurance options and help them to navigate the various plans we offer to find the best one to meet their particular needs.
- Provide sales and service support to new and existing customers in a manner consistent with our reputation as a friendly, helpful, knowledgeable and professional organization.
Requirements
- Experience in a customer service environment and an interest in helping people
- Excellent communications skills and the ability to be conversant with a diverse customer base
- Ability
to work evenings and a weekend day to start (other days and shifts will be available with seniority)
- Strong PC and keyboarding skills, and internet familiarity
- Ability to pass a comprehensive background check
- Ability to obtain a RI Property & Casualty Producers license within four months of hire
- A good sense of humor and a willingness to have fun while working in a professional environment
Benefits
- Compensation is salary-based, not commission (monthly incentives are available)
- Paid training program provided
- Work
in a modern, comfortable office environment with free parking
- Dress in casual attire
- Opportunities for advancement with a successful and growing organization
- Wellness benefits include health and dental insurance, and vision plan
- Employer provided retirement account contributions
- Paid time off (PTO) - 9 company holidays plus 16 PTO days
Located in Warwick, RI, we offer a competitive salary and benefits package, and are an equal opportunity employer.
To apply for this position, please send a cover letter and resume to: jobs@insuremytrip.com.
