We see our job as having two major goals: Educating travelers about their options, and then just being there for them — before, during, and after their purchase.
-- Peter Roca, Director of Customer Operations
When you're shopping for travel insurance, you want to make sure you're getting the best information from people who really understand both your needs and the insurance industry. Ideally, you'd probably also like to be able to get that information from real live human beings who genuinely want to help you, not just fill some sales quota. In this day and age, that can seem hard to find, but it's been our goal since day one to make that vision of personal customer service a reality.
Welcome to InsureMyTrip’s Customer Care Center, where we don’t have any salespeople — we have fully licensed insurance professionals instead. Our Customer Care representatives don’t get commissions and we don’t track their sales. They'll stay on the phone or on live chat with you for as long as it takes to help you feel comfortable. We just ask them to do one simple thing: Answer your questions about travel insurance and find the best plan for you, even if the “best” plan is “no plan at all.”
Read customer testimonials and hear what others have to say, or submit your own testimonial.
Contact Us to get in touch with someone in our Customer Care Center