InsureMyTrip Blog

Peter, EVP

Our customer care team is reporting a steady increase in call volume from relief workers and volunteers flowing into Haiti. With this, questions have arisen concerning appropriate and available travel insurance coverage. It is important to be aware that many Trip Cancellation Package Policies provide limited or no coverage to Haiti due to the earthquake, whereas certain Travel Medical plans are much better alternatives. Read the rest of this entry »

InsureMyTrip and HCC Medical Insurance Services are providing medical and evacuation coverage at reduced rates for travelers heading to Haiti to aid in relief efforts.

Purchase the Atlas International Plan at 20% off standard rates. This exclusive, discounted plan is available only to travelers visiting Haiti. Read the rest of this entry »

Jim, CEO and President

In the travel insurance business, we frequently deal with the effects of natural disasters. The products we sell are designed to protect against these very effects. But observing the human cost of these disasters never gets any easier.
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Wishing you Happy Holidays and Safe Travels,
from InsureMyTrip

John, Customer Care

With a potential strike by the British Airways cabin crew during the upcoming holiday travel season, let’s review how travel insurance coverage applies when strikes occur.

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During this busiest travel week in the U.S., we’re wishing you and your family a safe and happy Thanksgiving holiday!

Each year our employees volunteer a few hours at the Rhode Island Food Bank, lending a helping hand to an organization that distributes millions of pounds of donated food each year. Doing a little good can be a lot of fun Read the rest of this entry »

Debra, Customer Care Traveling during the winter holiday season can be exciting, but also frustrating. Most of our Package Policies cover a travel delay and/or a missed connection due to common carrier, such as an airline.

For example: You are scheduled to fly out of Boston with a connection in Colorado. Your plane from Boston leaves on time, but when you get to the Colorado airport all flights out are delayed due to inclement weather.
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Chris, Products Manager

Several of us attended the BIF-5 Conference last week and had our minds opened wide by some of the great stories told by the presenters, such as Patricia Seybold speaking about “Developing Change Agents to Spawn Grass Roots Innovation and Transformation in Africa.” One of her key points was that ground-up rather than top-down change has better, longer-lasting success. She went on to challenge the audience to think about how they could incorporate customer-led innovation practices in their organizations.

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John, Customer Care Manager

For about a year now, InsureMyTrip has included a link to a survey on all confirmations that are emailed to our customers following their travel insurance purchase. One of the questions asked on the survey is the following: “When you spoke to a customer care representative, was the representative a) helpful, b) efficient and c) professional?”

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