You are an amazing Customer Care rep and I do hope that your company knows what they have in you! Please pass on my email so you are properly acknowledged for the work you do. Thank you, thank you for taking so much time with my claim; I sincerely appreciate it.

—Chris


Volcanic disruptions continue

May 5th, 2010

Volcanic ash is still causing repeated closings of airports and flight delays, with the latest occurring in Scotland, Ireland, and Northern Ireland.

As conditions at airports worldwide change from day to day, we encourage you to keep your understanding of your own level of protection up-to-date by reviewing your individual policy details. You may also call us at 800-487-4722 to ask questions of our Customer Care staff.

For more information on this topic, please see these posts:

Volcanoes, airport closings, and travel insurance

Travel Insurance coverage when you can’t return as scheduled

Confused about your travel insurance benefits?

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