The person I spoke with was very helpful, professional, and fast. Her supervisor deserves to know she represents your company well.

—Mark


Posts Tagged ‘anniversary’

10 years of InsureMyTrip.com: Where we’ve been, where we’re going

Wednesday, June 2nd, 2010

Bri, Marketing

Among the emails awaiting some InsureMyTrip staffers this morning was something very common, something that almost could have gone barely noticed in the rhythm of a day’s work.  A little email entitled “# of calls answered.”  It didn’t contain much information, just a number, followed by two words:

Record breaking.

The fact is, IMT’s Customer Care staff fielded a phenomenal number of calls last month, and it was a record.  But it wasn’t the first record-setting month this year. Continue reading “10 years of InsureMyTrip.com: Where we’ve been, where we’re going” »

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