I just wanted to write and say thank you. My mother was hesitant getting insurance for this flight but after getting 'burnt' last fall on a cancellation fee, she decided to take it out this time. What a blessing it was to have the insurance; it really helped out! Thank you so very much.
—Joyce and Nona
John, Customer Care Manager
For about a year now, InsureMyTrip has included a link to a survey on all confirmations that are emailed to our customers following their travel insurance purchase. One of the questions asked on the survey is the following: “When you spoke to a customer care representative, was the representative a) helpful, b) efficient and c) professional?”
Two more ways you can stay connected to us:
Become a fan on Facebook: www.facebook.com/insuremytrip
Follow us on Twitter: www.twitter.com/insuremytrip
Have any suggestions on ways we can connect with you? Leave a comment below, write on our Wall or Tweet us. We want to hear from you!
A customer from Colorado recently took us up on our offer to stop by the office when visiting Warwick, and here’s what she had to say:
I wanted to thank you for giving me a tour of your office while I was visiting Warwick, Rhode Island. I was amazed! I pictured a small two man office but instead found a whole building with state of the art features. The call center room with the wall/movie size computer screen monitoring all the latest infomation throughout the world was incredible. I didn’t realize I could call in and talk to one of your 20 plus licensed insurance brokers if I had any questions. Your independent server room with a window was unique. I hope others will stop by to view your improvements. I have a whole new appreciation for your business and am online right now to purchase insurance for our group of 12 on our upcoming cruise. Thanks again! Jackie
Thank you Jackie! It’s always a pleasure to meet a customer.
