Thank you. You guys are GREAT!!!

—Lois


Posts Tagged ‘customers’

Ten Thousand Travel Insurance Reviews

Wednesday, September 19th, 2012

When we created our Ratings and Reviews forum, we didn’t know that in just one year, we’d receive 10,000 reviews of our products, making Ratings and Reviews on InsureMyTrip.com not just another tool for our users, but the largest collection of unbiased travel insurance reviews anywhere in the industry.

Thanks to our dedicated customers, we now have ten thousand (and still climbing!) pieces of valuable insight to help all the members of the InsureMyTrip community.  Ten thousand star ratings.  Ten thousand ways to differentiate between plans.  Ten thousand voices contributing to the conversation, sharing the good, the bad, and the ugly — all unbiased, unedited, and available to anyone who’s interested in what other travelers have to say about their insurance purchases.

In this day and age, hearing from others about their purchases is a crucial element in any online shopping experience.  With an important and often challenging product like travel insurance, it’s even more valuable to hear from your fellow travelers about the plans they’ve bought.  Which ones are the best value for the money?  Which offered the most comprehensive benefits?  Which have the most trustworthy and satisfactory claims processes?  Which companies, coverages, and plans can you trust?

No one wants to make a mistake when they’re buying insurance.  Thanks to all of the customers who have taken the time to add their reviews to our site, we now have ten thousand ways to help you get it right.  And because we’re so grateful to our wonderful customers for providing their feedback to benefit our whole community of travelers, we’ve partnered with Ten Thousand Waves Spa near Santa Fe, New Mexico to provide our lucky 10,000th reviewer with a weekend getaway.  Christine from Des Moines, Iowa has been offered the chance to relax with a loved one at the Japanese-style resort and spa and receive the full complement of services that Ten Thousand Waves has to offer.  Congratulations to Christine, and sincere thanks to Deborah Fleig and the entire team at Ten Thousand Waves for providing this generous prize.

 

Share

Travel Insurance for Hurricanes, Seven Years Later

Wednesday, August 29th, 2012

Today is one of those anniversaries Americans are likely to observe, in one somber way or another, for some time to come.  It was seven years ago that Hurricane Katrina battered the Gulf Coast and caused catastrophic damage with long-term impacts — some of which are still being felt even many years after the storm’s actual occurrence.

It may be that some people, and some areas of the country, have not fully recovered from Katrina’s fallout; however, with this tragedy as with so many others, the bright spot is that much was learned.  Even in the travel insurance industry, the idea that people need and deserve to be protected in whatever way possible from the devastation of a storm like Katrina became crystal-clear seven years ago.  Today, we have many of the benefits that are available to travelers during hurricane season largely because of the wake-up call that Katrina provided to our industry.

For example, the Destination Made Uninhabitable benefit is a key asset we try to encourage travelers to investigate during hurricane season.  It wasn’t widely available before 2005, but now it’s much more accessible, and provides travelers with the ability to change their plans if their destination (including their hotel or accommodations) is rendered unfit for their habitation by a hurricane.  Even more to the point, for those who have survived Katrina and other devastating storms, is the coverage that is now available should your primary residence be made uninhabitable.  In other words, if it’s your home, not your vacation spot, that’s been severely damaged by the storm, most travel insurance policies will now recognize that as a covered reason for cancelling your trip.

Of course, part of what many of us learned during Katrina — and have thought of at least once or twice during every ensuing hurricane season — is that it’s vital to everyone’s safety and peace of mind to practice smart preparation and to play it safe, whenever possible.  So even before anything catastrophic actually takes place, travel insurance still provides two safety nets to you in the interest of being prepared: Cancel for any Reason coverage and Cancellation due to Hurricane Warning benefits.  Cancel for Any Reason is a widely available and quite useful travel insurance benefit that allows travelers to cancel their plans — during hurricane season, or any other time of year — based on their own preferences and their personal comfort level, rather than having to adhere to the insurance company’s list of covered reasons for cancellation.  Cancellation due to Hurricane Warning is a lesser-known coverage that some companies are now offering, much to the benefit of hurricane season travelers.  Its goal is to give travelers the peace of mind that they could cancel their plans should NOAA issue a hurricane warning that would impact their trip.

While it’s important to bear in mind that any kind of travel insurance coverage for a named storm must be purchased well in advance of the storm’s formation, we’re hopeful that the innovations in coverage that have occurred since Katrina’s fateful landfall 7 years ago can provide increased security and peace of mind to travelers whose plans may be impacted by unpredictable weather events.  Our thoughts today are with all those impacted by Katrina and all other catastrophic storms, and particularly with our friends on the Gulf Coast who may be weathering Hurricane Isaac and its effects.  We encourage anyone who has questions about hurricanes and  travel insurance coverage to call us at 800-487-4722.

 

Share

Last-Minute Travel Insurance

Monday, August 6th, 2012

Travel isn’t always meticulously planned.  While many of us like to take the scrupulous approach of scheduling things months in advance, making sure each hotel is booked, each flight secured, each detail firmly in place well ahead of our anticipated departure, there’s no denying that some trips just don’t work that way.  Sometimes travel opportunities sneak up on us quite unexpectedly — whether from sheer spontaneity or something more serious that requires us to make hasty arrangements — and just because the planning phase has to be shortened considerably, doesn’t mean that travelers should be any less proactive about buying a travel insurance policy to cover them in the event something goes awry.  We’re fond of reminding travelers to purchase their travel insurance immediately after making their first trip deposit, so they’ll have access to all the potential benefits and options available.  But what happens if the initial trip deposit and the trip itself go practically hand-in-hand?

If you’re in a time crunch and need travel insurance quickly, here are some tips to help you make an informed, though snappy, decision:

Don’t worry about fancy benefits. While Cancel for Any Reason (CFAR) policies are extremely popular with many travelers, for good reason, they’re probably not where you want to focus your search if you’re about to depart.  CFAR is intended to help you out if you choose to cancel your trip for any reason that’s not stated as being covered on your travel insurance policy.  However, if you’re putting together a last-minute itinerary, chances are you won’t be changing your mind.  Also, since CFAR policies require you to cancel — and notify all of your travel suppliers of your decision — a minimum of two days prior to your departure, last-minute travelers may not have time on their sides.

Do keep up with the news.  If you’re planning to depart quickly, you should scan the news and weather for any events that may disrupt your trip.  It’s likely that anything you find will not be covered by your travel insurance policy; since travel insurance is only for unforeseen events, any hurricane threats, possible airline strikes, or other threats to your travel experience that are already being discussed in the media will more often than not be considered “known perils” and won’t be covered.  Obviously, if you’re determined to travel, you should still purchase a travel insurance policy to protect you against any and all other disruptions, but it’s best to enter into your travel insurance purchase having a realistic expectation about what benefits are truly available to you.

Take advantage of time-sensitive benefits.  The good news about being in a hurry is that, since you’ll be purchasing your travel insurance soon after you’ve made your first payment on the trip, you’ll probably be eligible for some very helpful benefits that aren’t offered to travelers who wait.  Items like pre-existing conditions waivers offer valuable coverage, but are only available if you buy travel insurance within 10-30 days of your initial trip payment.  That’s good news for last-minute travelers.

Use resources wisely.  While it’s our goal to make it easy for travelers to buy their travel insurance from us online, we also offer personalized Customer Care assistance 365 days a year.  If you’re stumped, it may help you come to a more timely decision if you contact our licensed experts via phone or live chat.  You might also find that our Ratings and Reviews forum is a good resource to help you narrow down your options, so you can check “travel insurance” off your to-do list and get on with your last-minute trip.

 

 

Share