You are an amazing Customer Care rep and I do hope that your company knows what they have in you! Please pass on my email so you are properly acknowledged for the work you do. Thank you, thank you for taking so much time with my claim; I sincerely appreciate it.

—Chris


Posts Tagged ‘flight accident’

We’re helping those who help Japan (Updated 4/7)

Saturday, March 12th, 2011

After the earthquake and tsunami that devastated Japan on March 11, 2011, our thoughts turned immediately to how we, as travel insurance professionals, could assist in the relief efforts.  While we can’t send the whole staff of InsureMyTrip to Japan, we can at least make sure that those traveling to the region as aid workers, or to visit and help family members affected by the disaster, are protected.

We’re partnering with HCC Medical Insurance Services to offer a 20% discounted rate on the Atlas International plan, which provides medical and evacuation coverage.  This discount is available only to travelers going to Japan for relief efforts or family reasons.  In order to redeem this offer, simply enter “Japan” as your destination in our quote form.  When your results appear, choose the “Atlas International” plan, and the discounted rate will automatically be shown.

Plan highlights include:

  • Medical coverage from $50,000 to $1,000,000
  • Emergency medical evacuation to $500,000
  • 24-hour emergency assistance
  • 24-hour accidental death coverage to $25,000 (for additional stand-alone AD&D coverage, consider our Travel Accident Plan)

Please be aware that if you are seeking coverage other than medical and evacuation benefits for travel to Japan, your options may be limited at this time due to the nature of this particular event.  We urge you to call our Customer Care Center at 800-487-4722 if you have questions about specific coverage options.

We continue to hold the residents of Japan, and all those affected by the earthquake and tsunami, in our thoughts.  We wish all those heading to that region safe travels.

Editorial Update: As of 4/7/11, this offer is no longer available.  Please contact our Customer Care Center to discuss other available policies for insuring travel to Japan.

Share

Revolutionary new InsureMyTrip Travel Accident Plan

Monday, February 9th, 2009

John, Customer Care Manager

We’re excited to announce a new Accidental Death & Dismemberment (AD&D) plan that is exclusive to our website: the Travel Accident Plan (TAP).  This plan has many features that traditional AD&D plans do not which include:

  • Guaranteed coverage up to $1 million
  • No salary requirements
  • Can be purchased up until the day before departure
  • No underwriting!

The plans are extremely affordable and also offer extra protection for medical evacuation, hazardous sports and activities, and war risk which can be purchased for an additional premium.

You can get a quote by clicking here or by calling 1-800-487-4722 to speak with one of our licensed customer service representatives.

(Note: Read more about AD&D in the post A peek inside Flight Accident Coverage.)

Share

A peek inside Flight Accident Coverage

Monday, November 24th, 2008

Peter, EVP

For many folks, purchasing a flight accident policy before they venture out on a trip provides tremendous peace of mind and is a very inexpensive investment. Did you know however, that flight accident protection is one of three coverage variations within the Accidental Death & Dismemberment (AD&D) coverage form? Indeed, the AD&D coverage form is composed of three distinct coverages:

24 Hour AD&D: This coverage provides protection from the moment that you depart on your trip to the moment that you return. This is the broadest protection that is available within the AD&D form as it provides 24 hour coverage.

Common Carrier AD&D: This coverage provides protection during your trip while you are a passenger on a common carrier either on land, sea or air or boarding/debarking any of these conveyances.

Flight Accident AD&D: This coverage provides protection during your trip while you are a passenger on a regularly scheduled airline or boarding/debarking the flight as well.

Many trip cancellation package plans and travel medical policies include some of these coverages within their offerings. You can also buy these on a stand alone basis. Currently we offer flight accident AD&D on a stand alone guaranteed issue basis and we are exploring a number of ideas to offer a broader selection of AD&D products as well. Check back soon for more information.

(Note: Read our post about our new Travel Accident Plan.)

Share