Monique was extremely helpful last night and her customer service was excellent. I was so pleased to speak with such a knowledgeable, sweet person and will use your services for any trip in the future.

—Laurel


Posts Tagged ‘improvements’

Ten Thousand Travel Insurance Reviews

Wednesday, September 19th, 2012

When we created our Ratings and Reviews forum, we didn’t know that in just one year, we’d receive 10,000 reviews of our products, making Ratings and Reviews on InsureMyTrip.com not just another tool for our users, but the largest collection of unbiased travel insurance reviews anywhere in the industry.

Thanks to our dedicated customers, we now have ten thousand (and still climbing!) pieces of valuable insight to help all the members of the InsureMyTrip community.  Ten thousand star ratings.  Ten thousand ways to differentiate between plans.  Ten thousand voices contributing to the conversation, sharing the good, the bad, and the ugly — all unbiased, unedited, and available to anyone who’s interested in what other travelers have to say about their insurance purchases.

In this day and age, hearing from others about their purchases is a crucial element in any online shopping experience.  With an important and often challenging product like travel insurance, it’s even more valuable to hear from your fellow travelers about the plans they’ve bought.  Which ones are the best value for the money?  Which offered the most comprehensive benefits?  Which have the most trustworthy and satisfactory claims processes?  Which companies, coverages, and plans can you trust?

No one wants to make a mistake when they’re buying insurance.  Thanks to all of the customers who have taken the time to add their reviews to our site, we now have ten thousand ways to help you get it right.  And because we’re so grateful to our wonderful customers for providing their feedback to benefit our whole community of travelers, we’ve partnered with Ten Thousand Waves Spa near Santa Fe, New Mexico to provide our lucky 10,000th reviewer with a weekend getaway.  Christine from Des Moines, Iowa has been offered the chance to relax with a loved one at the Japanese-style resort and spa and receive the full complement of services that Ten Thousand Waves has to offer.  Congratulations to Christine, and sincere thanks to Deborah Fleig and the entire team at Ten Thousand Waves for providing this generous prize.

 

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New on InsureMyTrip.com: Ratings and Reviews (Updated)

Friday, September 30th, 2011

Editorial Update: It’s clear to us that, in the past two months, Ratings and Reviews on InsureMyTrip.com has had a huge impact on the way people purchase travel insurance.  In less than ninety days, we’ve seen tremendous gains in the scope and popularity of the feature.  Our customers have generated six times more content than any other review site, and with nearly four thousand original, unbiased traveler ratings, InsureMyTrip.com has emerged as the leader in not only online travel insurance offerings, but impartial reviews of travel insurance as well.

We’re thrilled to announce the latest site improvement to InsureMyTrip.com: Customer Ratings and Reviews. This exciting feature allows users to view, submit, and comment on thousands of ratings by fellow travelers of the travel insurance plans sold on the site.  It also shows travelers the star ratings for plans they are comparing, offers sorting and filtering features for usability, and breaks down the ratings into categories so travelers can see how specific travel insurance policies measure up in areas such as cost effectiveness, coverage options, and claims processing.

Our reviews have been submitted only by travelers who purchased their policies through InsureMyTrip.com, which means that visitors to the Ratings and Reviews forum can be confident that the people rating the products have direct experience with only those plans that we sell.  However, commenting and actively engaging in discussions on the page is open to all users, whether they have purchased through InsureMyTrip.com or not.  Ratings and Reviews on InsureMyTrip.com is a community forum, where we hope to see travelers engaging with one another, with IMT moderators, and even with the companies whose products we represent.  Our vision is to build a community of informed, passionate, engaged travelers whose thoughts and opinions about travel insurance can not only serve to benefit other travelers, but also shape the way companies within the industry think about, discuss, and improve their products and services.

We’re pleased and proud that as of the launch of the new Ratings and Reviews feature, the plans we sell have an average rating of 4.25 out of 5 possible stars.  97% of reviewers would recommend the policy they purchased to a friend or family member, and even among those travelers who had to file a travel insurance claim, 84% would still want to recommend that policy.  We’re honored that our customers have shared such positive feedback with us, and hope that Ratings and Reviews can be a tool with which we can continue to communicate even more closely with travelers.

Like the new Ratings and Reviews?  Have suggestions to offer?  Visit our Facebook page and drop us a note telling us what you think of InsureMyTrip.com’s Ratings and Reviews.

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InsureMyTrip.com to participate in World IPv6 Day!

Monday, June 6th, 2011

Dennis, Information Technology Manager

I am happy to report that the technophiles at InsureMyTrip.com are embarking on another computing adventure – we will be joining the “test flight” of IPv6 by participating in World IPv6 Day on Wednesday, June 8, 2011!

What is the big deal about IPv6?
In brief, the IP address framework currently in use is finite, and due to the explosive growth of the Internet will run out of available addresses before the end of 2011, if projections are correct.  The newer framework, IPv6, has a nearly inexhaustible number of addresses, for the most part.  The World IPv6 Day event is a 24-hour test of the new framework in order to inspire and motivate more companies to be ready for the eventual transition to the Internet address structure of the future.

What effect will this have on our users?
None, really.  Visitors to our site will see no change, and will be able to browse and buy as usual.

Why participate?
InsureMyTrip.com strives to be a technology-forward company, and this is a great way to pursue that goal while doing so along-side Internet giants, such as Google, Yahoo, Facebook, and YouTube.


WORLD IPV6 DAY is 8 June 2011 – The Future is Forever

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