After speaking with Nancie, I quit shopping and moved forward with the purchase. As a result of our conversation, I am now able to relax during the vacation knowing that any unforeseen emergency will be taken care of—and isn't that what a vacation is all about?! Thanks for the assistance, please take a minute to recognize Nancie for her outstanding customer service.

—Cliff


Posts Tagged ‘terms’

Top Coverages for Thanksgiving Travelers

Monday, October 22nd, 2012

With Thanksgiving, and thus the kickoff to the official holiday travel season, just a month away, it’s a good time to review the top travel insurance coverage options available to those celebrating the long weekend away from home.  Thanksgiving travel is a relatively unique event in the grand scheme of holiday comings and goings; with most people making their turkey day festivities only a weekend affair, there’s a greater chance of major congestion, long lines, and frustrating mishaps crammed into one short time period.  However, because it’s also a family-centered holiday for most of us, traveling over the Thanksgiving weekend also brings with it some fairly high stakes as far as the emotional importance of getting from here to there in a safe and timely fashion.

Although conventional travel insurance wisdom usually says that people who are planning a quick, domestic trip may not really need to purchase a travel insurance policy, the exception to that rule happens to be Thanksgiving.  With jam-packed airports and train stations nearly guaranteed, the chances that something inconvenient will happen while you’re traveling for Thanksgiving are far greater than they would be for almost any other weekend getaway.  If you’re making plans to celebrate outside the comfort of your own home this year, you may want to consider the following coverage options to give you a bit more peace of mind while you’re navigating those crowded terminals.

1. Travel Delay.  Delays may be the most likely form of turkey-travel annoyance, so it’s smart to be prepared in advance.  With a travel insurance policy that covers you for travel delays, you can take advantage of benefits like reimbursement for incidental expenses (food, lodgings, etc) you may incur while waiting for your plane or train to actually depart.  Travel delay coverage is also generally part of a broader Package Plan, which may offer you assistance with rebooking if needed, as well as reimbursement for any fees associated with changing your travel plans to get to the Thanksgiving table on time.  Be sure to read your policy carefully; most of the time, you’ll only be eligible to receive benefits for travel delay if the delay stretches out for a defined period of time (typically, it’s 5 hours or more, but it varies by plan and provider).  Still, in the crowded landscape of the Thanksgiving weekend, a five-hour delay is perfectly possible.

2. Cancellation.  If, for some reason, your delay stretches out to become no longer a delay, but a severe headache, you may be able to take advantage of the cancellation benefits offered by your travel insurance policy.  Again, the terms vary by plan, but in most cases, delays lasting more than 24 hours make you eligible to cancel your trip and file a claim to receive reimbursement for all your pre-paid, non-refundable expenses.  So if your flight is supposed to take off at noon on Wednesday, but you end up being told that you’re not getting out until 2 p.m. on Thursday, you may be able to cancel your flight and call an in-town friend who’d be happy to pull up another chair at the feast table instead.

3. Baggage Delay.  There are few things more frustrating, particularly on a short trip, than getting to your destination on time — without your luggage.  While many of us probably plan to simply streamline our belongings to what fits into a carry-on, the reality is that all too often, crowded flights require last-minute bag checks that you probably didn’t anticipate.  One of the benefits offered by a travel insurance Package Plan is for baggage delay, giving you the opportunity to replace necessary belongings that don’t accompany you as planned, then file a claim for reimbursement with your travel insurance company.

4. CFAR.  Cancel for Any Reason coverage, otherwise known as CFAR, is a benefit we tend to talk about in almost every situation due to its flexibility.  It’s definitely worth a look for Thanksgiving travelers, because any number of last-minute scenarios may overtake a weekend trip — even one that involves Grandma’s pumpkin pie.  If your pet becomes too ill to be left at home, or you suddenly become obligated to show up at work the day after the holiday, or if your travel plans were going to take you to Minneapolis just as a huge band of snow starts to work its way across the Midwest, CFAR can provide you with the ability to back out of your trip and recoup your pre-paid, non-refundable expenses.  Just be forewarned that in order to exercise your CFAR benefits, you would have to cancel your plans and notify all your travel suppliers at least 48 hours in advance of your scheduled departure.  There are also some specific eligibility requirements to purchase a CFAR policy, so make sure you read the terms of any plan carefully before buying.

These coverage options, along with the many other benefits offered by travel insurance, can help take some of the aggravation out of a busy and often chaotic Thanksgiving travel scene.  On behalf of InsureMyTrip, I wish every one of our travelers a safe and happy Thanksgiving weekend, no matter where you intend to spend it.

 

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Why Travelers Should Care About Named Winter Storms

Tuesday, October 16th, 2012

Recently, The Weather Channel announced that as of the 2012-2013 season, it will begin naming winter storm systems.  The new naming system they’ve outlined is very similar to the one most of us are already familiar with — the procedure by which tropical storms and hurricanes are named each year.  Because that naming system has resulted in greater awareness and better tracking of summer storms, which translates to better preparation by concerned citizens, TWC has decided that naming winter storm systems in a similar fashion may yield public safety dividends as well.

It makes sense; after all, when a really big one hits, the public has a tendency to name things anyway (remember “Snowmageddon” and “Snowtober?”).  And certainly, there’s an aspect of seriousness lent to a named storm.  We’re all more likely to perk up and head out for provisions if we hear that “Blizzard Bartholomew” is headed our way, rather than “There’s a big band of snow on the radar.”  Naming things, even weather events, makes them real.

Of course, naming winter storms will also make them “real” in the eyes of travel insurance companies.  Far from being just an interesting new wrinkle in the forecasts for this year, the news about named winter storm systems is a significant development travelers need to understand.  In the past, generally, snow has been…snow.  But now, snow in any potentially concerning quantity will become a bona fide, named, and therefore “known peril.”

Those who are familiar with our many posts on the topic of hurricanes and other natural disasters know where this is going: A known peril is something which, in the eyes of your travel insurance company, could be foreseen before you bought your policy and is therefore not going to be covered.  Our favorite analogy is that if there’s already water rising in your basement, it’s a bit too late to buy flood insurance.  In the travel insurance industry, a named storm — whether summer OR winter, now — is like water in your basement.

Of course, the good news is that even though naming winter storms will surely put a more defined set of parameters around what’s covered under your travel insurance policy and what’s not, the truth is that the change likely won’t result in much of a noticeable difference to most travelers.  As with hurricane season, we simply advise you to purchase your travel insurance as soon after you’ve booked your trip as possible, so that you’ll be eligible for coverage against the effects of any storms that are identified by The Weather Channel after you’ve bought your insurance.  Also, it’s important to note that even if there is a named storm brewing before you’ve got your insurance, you can still buy a policy that will cover you for quite a number of other things; medical benefits, trip interruption and cancellation not related to the previously identified storm, baggage loss and delay, and other valuable coverages will still be available, as well as coverage for the effects of any ADDITIONAL winter storms that might be named between the time your insurance goes into effect and the time you depart for your trip.

The bottom line is that, while this change to the way we forecast and track winter storms is certainly notable for a number of reasons, it’s ultimately just a reminder to all the travelers and potential travelers out there who may be planning winter getaways that buying insurance to protect your trip is not something to put off until the last minute.  A little advance preparation this winter could really save everyone a lot of hassle and headaches.

 

 

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Travel insurance: Just how big a boat do you need?

Monday, July 23rd, 2012

We get a lot of calls and emails from travelers who are planning to spend some time in, on, or around the water while they’re on vacation.  At this time of year, especially, it’s understandable; who wouldn’t want to be enjoying the summer sun on a charter boat, or cooling off with a swim or a diving adventure?  As common as the yen to get into the water may be, though, it’s also a travel planning issue that deserves some special attention of its own — at least, as far as travel insurance goes.  During the summer and fall in particular (otherwise known as a little thing called “Hurricane Season;” you may have heard of it), there’s the very real possibility that any aquatic plans could be quickly sabotaged by high winds, torrential rains, and all-around dreadful and damaging weather.

If you’re a water-loving kind of traveler, you may be channeling Roy Scheider right about now: “We’re gonna need a bigger boat.”  That may work for you…but might we suggest a quick refresher in travel insurance instead?

Sure, we’re probably a little biased, but we do honestly happen to think that travel insurance is a good option to explore whenever you’re traveling, particularly if there’s a heightened risk that you’ll be waylaid by something like a hurricane.  Even if you’re not greatly concerned about the weather, however, there are some special considerations you may want to be aware of before you plan an aquatic adventure.  Some activities will require you to have specialized travel insurance, or may not be covered on certain policies.  Here are a few examples that many travelers probably aren’t aware of.

Charter Boats. Cruising is one thing; spending a couple of nights on a charter boat is another.  Most people assume that a boat is a boat is a boat, but it’s not always that simple.  Coverage for charter boats varies across policies and situations, and doesn’t necessarily look the same as the coverage for a cruise.   Be sure to speak with one of our Customer Care representatives when you’re researching your travel insurance purchase, and mention the fact that you’re chartering a boat, so you can get the full details on what may or may not be covered.

Scuba Diving. If you’re planning to take a dive, it’s crucial that you understand the limitations of travel insurance products before you make your purchase.  Many package policies will either exclude scuba diving altogether — meaning that if you are injured during the dive, your travel insurance supplier will not provide you with the benefits you would have had if the injury had occurred on dry land — or will only cover your scuba diving  adventure up to a certain depth.  You also usually have to be diving with a guide master in order to be eligible for travel insurance coverage for your dive.  It’s also important to know that these stipulations are only applicable to package policies; if you are purchasing travel medical insurance, you should also inquire about whether or not you’ll need to purchase an additional Sports or Hazardous Activity Rider to extend your travel insurance benefits to your scuba diving plans.

Professional Competitions and Racing. If you’re planning to take to the water for a competition of any kind, travel insurance unfortunately won’t cover those activities.  Any water sports that you undertake professionally while you’re traveling, as well as any races you may participate in, are excluded from coverage.  You can still, of course, purchase a travel insurance policy that will extend you the typical benefits for travel delays, cancellations, baggage loss, etc., to protect the rest of your itinerary; but for the time that you’ll be spending on the water, those benefits won’t apply.

If you have questions about how big a boat, er, travel insurance policy, you might need for your next wet and wild adventure, call our Customer Care Center at 800-487-4722., or contact us at customercare@insuremytrip.com.

 

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