Debbie, amazing customer service! Thank you for responding so rapidly!

—Terry


Posts Tagged ‘Travel Insurance’

Travel Insurance is for Lovers

Tuesday, February 5th, 2013

Image from Wikimedia Commons

When you’re traveling with a significant other, things can get a bit complicated.  Besides the issue of who took up too much space in whose carry-on, and the ever-present armrest dilemma, there are more joint considerations you might need to take into account when booking your trip and buying your travel insurance.  Of course, since travel insurance is all about taking care of one another, it’s not only worth your while to do just a little extra homework to buy the right policy — it’s practically a romantic gesture in and of itself.

The considerations for already-married couples are fewer than for unmarried partners; as with other insurance and financial transactions, being legally wed means that buying travel insurance for you and your spouse will probably be no more complicated than buying solo travel insurance.  However, married travelers in particular — and especially those with children at home — may want to look into travel insurance policies that include Accidental Death and Dismemberment (AD&D) coverage.  Since AD&D works similarly to life insurance, paying out benefits to whomever you’ve designated in the unfortunate case of a tragic accident while you’re traveling, it’s a smart (if depressing) way to show your love.

For those who are unmarried but traveling as a couple, it’s important to understand a few legal complexities before you buy your travel insurance policy.  If you live together and can be considered domestic partners, you’ll likely be able to purchase a travel insurance policy together; however, if you have to file a claim, you might have to provide proof of your partnership to the insurance company.  Usually something simple like documentation of a joint bank account or shared lease will suffice.  However, if you’ve just moved in together, you may not be considered partners in the eyes of your insurance company — ask before you purchase whether the company expects you to have shared a home for a specified length of time.  (Many policies will specify 6 months to a year, but it can vary.)

If you’re not living together at all, you may not legally be able to share a travel insurance policy.  While living in the same household is a preference, not a requirement, for most insurance companies, if you live across state lines from one another, variations in state insurance laws may prevent you from insuring together.  It’s best to ask before making any assumptions.  Of course, the other downside to insuring together if you don’t live together is that any documents related to your travel insurance — including claims paperwork — will only be sent to one of you.  The person listed as “primary” on the policy will therefore get to be in charge of all the papers, and if things get messy — either during your travels, or in your relationship — that may not be an ideal solution.  You can, of course, still get travel insurance for yourselves; to avoid any complex issues, consider purchasing separate policies, but deciding together which coverage to buy.  That way, you’ll be secure in the knowledge that should anything happen on your trip, you both have the same benefits available to you through your insurance company, but you’ll also get to be involved in your own claims process and handle the paperwork yourselves.

Traveling with a significant other should be a relaxing and memorable experience.  With a good travel insurance policy that properly protects both of you, it can be virtually worry-free.  While travel insurance may not seem as romantic as roses or champagne or a long walk on a secluded beach, it’s a true gesture of caring to take the time to fully protect you and your loved one.

 

Share

Cruise Line Insurance vs. Third-Party Insurance: Which Should You Buy?

Thursday, January 24th, 2013

As people book cruise travel, often they’re confronted with a series of options to “add on” products and services to their bookings.  Airfare deal sites, hotel sites, and cruise lines themselves may offer travelers the chance to quickly purchase a travel insurance policy along with their bookings — usually, this involves not much more effort than checking a box to accept the insurance and paying the additional fee, which is generally quite low.  It seems like a quick and easy way to purchase your insurance, without the hassle of doing research on various policies or having to shop around for coverage.

Of course, as with most things in life, if it seems too easy, it probably is.  Buying travel insurance isn’t meant to be a frustrating, convoluted process; but it IS supposed to be a process that involves a little bit of thought and self-evaluation.  No one insurance policy is guaranteed to offer the perfect amount of coverage, the right mix of benefits, and the best value for every single passenger on a cruise ship — but that’s what the “add-on” insurance is supposed to do.  You’re supposed to believe, when you check that box, that the cruise line or other supplier offering the insurance has somehow evaluated your needs and is going to give you the right kind of travel insurance coverage for your trip.  In reality, you’re going to get exactly the same policy every other person who checks that box is going to get — and it may not be right for you at all.

When travel suppliers offer insurance policies as an “add-on,” they usually have one standard type of insurance that is offered to everyone, regardless of specific individual needs.  These policies are generally crafted to offer a minimum baseline of coverage at a very low price, which makes them seem appealing to the average traveler who just wants to get his booking completed.  They also tend to favor the cruise line or travel supplier by not offering any coverage against financial default, and sometimes having a more narrowly defined set of criteria as to what constitutes a legitimate claim.

“Add-on” policies offered by travel suppliers are also nearly certain to be devoid of some of the more desirable, time-sensitive benefits many travelers look for in an insurance policy; things like Cancel for Any Reason coverage or Pre-Existing Conditions Waivers are rarely going to be included in the “one-size-fits-all” approach to travel insurance.  To get those specialized benefits, you would likely have to buy ANOTHER travel insurance policy on top of the standard-issue cruise line policy — one which would certainly offer all the benefits the cruise line is giving you, along with many other potential coverage options that could be very valuable to you.  Of course, the only way you’d be able to figure out which types of coverage you might want or need would be to look at all of the choices available — and checking the box doesn’t give you any choices.  Only by going to a third-party insurance provider, preferably an unbiased comparison company offering plans from a wide range of providers (like, ahem, maybe InsureMyTrip?), can you see what’s really available to you.

Might the cruise line’s insurance policy be just fine for some travelers?  It might.  Is there any way to know for sure whether or not you’re one of those travelers?  Only if you do your homework.  The bottom line is, you need to compare the options that are available out there and know what you want and need before you make any insurance purchase.  If you need help, our Customer Care Center is open 365 days a year to offer guidance and answer questions.  They’ll even help evaluate a travel insurance policy you purchased from someone else, to see if it’s the best fit for you.

 

Share

Travel Insurance After a Disaster: Reflecting on the Costa Concordia

Monday, January 14th, 2013

Image by RVongher, used under Creative Commons license (http://creativecommons.org/licenses/by-sa/3.0)

This weekend marked the 1-year anniversary of the Costa Concordia tragedy.  It’s obviously an understatement to say that looking back on the events of last January 13 is a somber exercise; our thoughts and best wishes continue to turn to the families of those lost aboard the cruise ship on that night.  However, in moving forward from tragedy, there’s often something of value to be gained in reflection and education.  One of our responsibilities, as providers of travel insurance resources, is to use events that capture the public’s attention as a starting point to gather and share information that may be helpful to others.   Sadly, as disasters can and do happen, we sometimes have to focus on providing information about the benefits of having a travel insurance policy if something goes desperately wrong during your trip.

Last January, the passengers who survived the Costa Concordia disaster found themselves in need of many things: Food, shelter, dry clothing, medical care, and transportation.  With a trip cut so abruptly and violently short, hundreds were left scrambling to care for themselves and to find a way to get home.  While the cruise line, appropriately, offered a great deal of assistance to these passengers, as did the people of Giglio, Italy, many of the passengers affected also received aid from their travel insurance providers.  In the case of an emergency, having a comprehensive travel insurance policy generally means that you have access to 24/7 assistance.  The services provided by the assistance line will encompass a broad range of capabilities, including making the arrangements for your transportation home.  Travel insurance can also help you with reimbursement for any additional costs, whether for fares, lodgings, or food and basic necessities to replace anything you may have lost in the event of a serious travel disaster.  Many of the insurance companies whose products are featured on the InsureMyTrip website offered these services, and more, to their clients stranded by the Costa Concordia tragedy.  Those who were fortunate enough to have travel insurance after the ship’s sinking had, in essence, a direct resource that allowed them to quickly make necessary arrangements for their comfort and safety, avoiding some of the chaos and confusion that naturally follows in the wake of a disaster.

As we’re all too aware, there were some passengers aboard the Concordia who tragically did not survive the events of last January 13th.  As uncomfortable as it may be to think about insurance when discussing loss of life, travel insurance also has an important role to play in providing peace of mind even in the worst of circumstances.  Many travel insurance plans offer a service known as Repatriation of Remains, which arranges for the transportation of a traveler’s body back to his or her family after a tragedy abroad.  Accidental Death and Dismemberment coverage, available through most travel insurance providers, is another important benefit that can offer some relief in the wake of a disaster such as the Costa Concordia.  It pays a specified sum of money to the beneficiaries of the policy upon the death of a traveler, similar to the way a life insurance policy may work to provide financial benefits.

While none of the travel insurance benefits we’ve discussed here could ever erase the grim realities of a disaster such as the Costa Concordia, they can provide some very tangible and much needed assistance, comfort, and peace of mind should you find yourself caught up in an unexpected emergency while traveling.  As unpleasant as it can be to think about the possibility of such a tragedy disrupting your own trip, taking a few moments to consider the ways in which travel insurance could be of assistance to you could be one of the most important trip-planning exercises you do.

Share