I assure you that you have my greatest confidence and will tell my friends about your superb company. Thank you again for making this vacation so easy to put together and for the peace of mind.

—Ramon


Posts Tagged ‘weather’

Last-Minute Travel Insurance

Monday, August 6th, 2012

Travel isn’t always meticulously planned.  While many of us like to take the scrupulous approach of scheduling things months in advance, making sure each hotel is booked, each flight secured, each detail firmly in place well ahead of our anticipated departure, there’s no denying that some trips just don’t work that way.  Sometimes travel opportunities sneak up on us quite unexpectedly — whether from sheer spontaneity or something more serious that requires us to make hasty arrangements — and just because the planning phase has to be shortened considerably, doesn’t mean that travelers should be any less proactive about buying a travel insurance policy to cover them in the event something goes awry.  We’re fond of reminding travelers to purchase their travel insurance immediately after making their first trip deposit, so they’ll have access to all the potential benefits and options available.  But what happens if the initial trip deposit and the trip itself go practically hand-in-hand?

If you’re in a time crunch and need travel insurance quickly, here are some tips to help you make an informed, though snappy, decision:

Don’t worry about fancy benefits. While Cancel for Any Reason (CFAR) policies are extremely popular with many travelers, for good reason, they’re probably not where you want to focus your search if you’re about to depart.  CFAR is intended to help you out if you choose to cancel your trip for any reason that’s not stated as being covered on your travel insurance policy.  However, if you’re putting together a last-minute itinerary, chances are you won’t be changing your mind.  Also, since CFAR policies require you to cancel — and notify all of your travel suppliers of your decision — a minimum of two days prior to your departure, last-minute travelers may not have time on their sides.

Do keep up with the news.  If you’re planning to depart quickly, you should scan the news and weather for any events that may disrupt your trip.  It’s likely that anything you find will not be covered by your travel insurance policy; since travel insurance is only for unforeseen events, any hurricane threats, possible airline strikes, or other threats to your travel experience that are already being discussed in the media will more often than not be considered “known perils” and won’t be covered.  Obviously, if you’re determined to travel, you should still purchase a travel insurance policy to protect you against any and all other disruptions, but it’s best to enter into your travel insurance purchase having a realistic expectation about what benefits are truly available to you.

Take advantage of time-sensitive benefits.  The good news about being in a hurry is that, since you’ll be purchasing your travel insurance soon after you’ve made your first payment on the trip, you’ll probably be eligible for some very helpful benefits that aren’t offered to travelers who wait.  Items like pre-existing conditions waivers offer valuable coverage, but are only available if you buy travel insurance within 10-30 days of your initial trip payment.  That’s good news for last-minute travelers.

Use resources wisely.  While it’s our goal to make it easy for travelers to buy their travel insurance from us online, we also offer personalized Customer Care assistance 365 days a year.  If you’re stumped, it may help you come to a more timely decision if you contact our licensed experts via phone or live chat.  You might also find that our Ratings and Reviews forum is a good resource to help you narrow down your options, so you can check “travel insurance” off your to-do list and get on with your last-minute trip.

 

 

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Travel insurance: Just how big a boat do you need?

Monday, July 23rd, 2012

We get a lot of calls and emails from travelers who are planning to spend some time in, on, or around the water while they’re on vacation.  At this time of year, especially, it’s understandable; who wouldn’t want to be enjoying the summer sun on a charter boat, or cooling off with a swim or a diving adventure?  As common as the yen to get into the water may be, though, it’s also a travel planning issue that deserves some special attention of its own — at least, as far as travel insurance goes.  During the summer and fall in particular (otherwise known as a little thing called “Hurricane Season;” you may have heard of it), there’s the very real possibility that any aquatic plans could be quickly sabotaged by high winds, torrential rains, and all-around dreadful and damaging weather.

If you’re a water-loving kind of traveler, you may be channeling Roy Scheider right about now: “We’re gonna need a bigger boat.”  That may work for you…but might we suggest a quick refresher in travel insurance instead?

Sure, we’re probably a little biased, but we do honestly happen to think that travel insurance is a good option to explore whenever you’re traveling, particularly if there’s a heightened risk that you’ll be waylaid by something like a hurricane.  Even if you’re not greatly concerned about the weather, however, there are some special considerations you may want to be aware of before you plan an aquatic adventure.  Some activities will require you to have specialized travel insurance, or may not be covered on certain policies.  Here are a few examples that many travelers probably aren’t aware of.

Charter Boats. Cruising is one thing; spending a couple of nights on a charter boat is another.  Most people assume that a boat is a boat is a boat, but it’s not always that simple.  Coverage for charter boats varies across policies and situations, and doesn’t necessarily look the same as the coverage for a cruise.   Be sure to speak with one of our Customer Care representatives when you’re researching your travel insurance purchase, and mention the fact that you’re chartering a boat, so you can get the full details on what may or may not be covered.

Scuba Diving. If you’re planning to take a dive, it’s crucial that you understand the limitations of travel insurance products before you make your purchase.  Many package policies will either exclude scuba diving altogether — meaning that if you are injured during the dive, your travel insurance supplier will not provide you with the benefits you would have had if the injury had occurred on dry land — or will only cover your scuba diving  adventure up to a certain depth.  You also usually have to be diving with a guide master in order to be eligible for travel insurance coverage for your dive.  It’s also important to know that these stipulations are only applicable to package policies; if you are purchasing travel medical insurance, you should also inquire about whether or not you’ll need to purchase an additional Sports or Hazardous Activity Rider to extend your travel insurance benefits to your scuba diving plans.

Professional Competitions and Racing. If you’re planning to take to the water for a competition of any kind, travel insurance unfortunately won’t cover those activities.  Any water sports that you undertake professionally while you’re traveling, as well as any races you may participate in, are excluded from coverage.  You can still, of course, purchase a travel insurance policy that will extend you the typical benefits for travel delays, cancellations, baggage loss, etc., to protect the rest of your itinerary; but for the time that you’ll be spending on the water, those benefits won’t apply.

If you have questions about how big a boat, er, travel insurance policy, you might need for your next wet and wild adventure, call our Customer Care Center at 800-487-4722., or contact us at customercare@insuremytrip.com.

 

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Travel Insurance and Holiday Stress: The Conclusion

Thursday, November 17th, 2011

Ed. Note: This post is the second part of a two-part fable.  The original installment can be found here.  If you’re following along to try to guess the number of travel preparation mishaps made by this family, answers appear in bold at the end of this post.

When we left our traveling family, just about every aspect of their holiday plans had gone painfully awry.  It would be both easy and false to try to wrap this story up with a neat bow and say that travel insurance could have prevented this family from experiencing any of the stresses they encountered.  Sadly, travel insurance can’t stop snowstorms, it can’t help you clear security properly, and it can’t turn back time to help the kids get to the sledding hill on time.  However, it is an important step in preparing for holiday travel, and it can make the inconveniences of botched plans a little easier to swallow, especially at a time of year when patience for disruptions is in such short supply.
If this family had been properly prepared for their trip, the story might have looked more like this:

Once upon a time, Mom, Dad, Sally, and Billy were on their way over the river, through the woods, and across the country on an airplane to Grandma’s house for the holidays.  They had already shipped most of their gifts directly to Grandma’s, but there were a few last-minute items that needed to be brought on the plane with them.  Realizing that they wouldn’t fit in the carry-on luggage, Mom snapped quick pictures of each gift with her smartphone, then packed them in her checked bag and slipped the  receipts for each present into her purse, just in case anything went wrong.

The family called the airline before leaving the house, and since their flight appeared to be on time, they set out for the airport.  Dad was adamant that they be in the security line three hours in advance, just to make sure there was plenty of time to get through the holiday crowds.  As Mom helped the kids out of the car, she noticed that Sally was carrying her purse.  Quickly, they went through the contents and left the larger bottles of hand lotion and nail polish in the glove compartment of their car, keeping only the items that would be sure to pass the 3-1-1 test.

Once they’d cleared security, the family found a flight status board, which showed that their plane was now delayed.  All of Sally and Billy’s wishing for snow on the sledding hills had paid off – a bit too much, in fact.  A snowstorm had brought the deep drifts they wanted; but it had also brought the airports near Grandma’s house to a standstill.


No aircraft but Santa’s sleigh could possibly fly in or out of the area until the snow had stopped and was cleared from the runways.  After a few hours of waiting, the flight was officially cancelled.  Mom immediately called their travel insurance company and explained the situation.  The representative she spoke with helped arrange comfortable lodgings for the family at a nearby hotel and reminded Mom that if she needed to feed the family at a restaurant, their travel insurance policy would help pay for those expenses – as long as Mom and Dad remembered to keep their receipts.  While the family went to the concourse to eat dinner, the travel insurance company continued to work on getting them booked on another flight.

Although they did have to sleep at the hotel that night, they were grateful for comfortable beds.  Dad spent some time that evening making sure that they had all the documentation they would need to file a claim with the insurance company, feeling relieved that their policy would be able to cover the cost of the hotel stay and the food and toiletries they’d had to buy to get through the night.  The family was able to catch an early morning flight to Grandma’s, thanks to the rebooking help they’d gotten from the insurance company’s travel assistance line.  They got there just in time for the first tasting of the hot cocoa, and while the kids hit the sledding hills, Dad called the travel insurance company yet again to make sure that they were covered for the extra gifts that had been lost with the family’s luggage.  Thanks to Mom’s quick thinking in bringing photos and receipts for all the packed items, he was assured he would have enough information to file a claim.  Better yet, Grandma had the wonderful idea of printing copies of the pictures and wrapping them for the children, so they could see the gifts Mom and Dad would be replacing for them when they got home from their trip.   It wasn’t exactly what everyone had hoped their holiday would be, but at least they were safe, warm, and together, with the majority of their gifts tucked beneath the tree and the peace of mind that they wouldn’t have to add the costs of all the travel disruptions to their post-holiday bills.


As always, we wish everyone safe and happy travels – whether you’re off to Grandma’s for the family sledding party, or heading someplace warm and sunny for your seasonal cheer.  When you’re making your preparations, please consider adding travel insurance to your must-have list this year.  If you have any questions about choosing the policy that’s best for your family, call our Customer Care Center at 800-487-4722.

For those
who were keeping track of the travel mistakes made by our traveling family, we counted at least seven: 1) Packing gifts in checked luggage; 2) Wrapping the gifts before packing; 3) Not checking flight status before going to the airport; 4) Not leaving enough time to clear security; 5) Not preparing for security with appropriate footwear and abiding by the 3-1-1 rule; 6) Throwing away food receipts; 7) Not having documentation of valuables in lost luggage.
Can you see any other ways our family might have been better prepared?  Leave a comment and share your best holiday travel tips.

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