TruTravel “Swine Flu” Released Information
TruTravel First Class & TruTravel Super Saver
Those actually affected: First, customers currently in Mexico who have fallen ill would be covered under the trip interruption, medical expense and evacuation benefits of your plan up to the limits of the policy and subject to its general terms and conditions.
Those contemplating cancellation: Insured customers that are considering cancellation or have canceled arrangements due to the travel restrictions, warnings or general fear of traveling, whether to Mexico or elsewhere, are not eligible for cash reimbursement under the provisions of the plan.
Quarantine: Note that there is quarantine coverage under the policy for Trip Cancellation/Interruption and Trip Delay coverage in the event your doctor quarantines you (for any illness) which prevents you from traveling. Just to clarify – quarantine means that the person is restricted to their home or a medical facility – not restricted from one country or destination.
Treatment of Protection Plan Payments: Although usually the protection plan monies are non-refundable inside the penalty period, if the insured is allowed to transfer their travel payments (trip deposits or full payments) without charge, in this specific case, you may also elect to transfer the protection plan monies on the booking as well to the new travel dates. It should be noted that any expenses for change fees to move airfares to the new trips would not be covered, unless such move was predicated by the Travel Supplier’s cancellation of the original trip. Transfers would only apply to trips that are booked within 12 months from the original departure date.
If the trip cost increases as a result of the transfer – then the insured will have to make an additional insurance payment to cover the full trip cost in order to best protect themselves. Of course they would need to make the purchase within the allotted time to continue to receive cancel for any reason, pre-existing condition waiver, etc.
