Not available to Washington Residents.
| All coverages are per person | MAXIMUM LIMIT |
| Trip Cancellation | up to Trip Cost* |
| Trip Interruption | up to Trip Cost* |
| Trip Interruption--Return Air Only | up to the Trip Cost payable under Trip Interruption or $500 (whichever is greater) |
| Trip Delay (Maximum of $100 per day) |
$500 |
| Baggage & Personal Effects Loss ($50 Deductible applies) | $500 |
| Baggage Delay | $100 |
| Medical Expense ($50 Deductible applies) |
$10,000 |
| Emergency Medical Transportation | $100,000 |
| The following non-insurance services are provided by AIG Travel Assist. | |
| AIG Travel Assist | Included |
| LiveTravel® Assistance | Included |
| Additional Coverages (Applicable only if appropriate additional plan cost has been paid) | |
| Flight Guard® | Amount Selected (Maximum of $500,000) |
| Car Rental Collision Coverage ($250 Deductible applies) | $35,000 |
| Medical Expense | Additional $20,000 |
PRE-EXISTING MEDICAL condition exclusion:
The Insurer will not pay for any loss or expense incurred as the
result of an Injury, Sickness or other condition of you, traveling
companion, business partner or Immediate Family Member which, within
the 180 day period immediately preceding and including your coverage
effective date: first manifested itself or had symptoms which would
have prompted a reasonable person to seek diagnosis, care or
treatment; or for which care or treatment was given or recommended by
a Physician; or required the taking of prescription drugs or
medicines, unless the condition for which the drugs or medicines are
taken remains controlled without any change in the prescription drugs
or medicines.
24-Hour Emergency Assistance Telephone Numbers
Continental USA..........1.800.826.1300
International..........1.715.345.0505
LiveTravel® 24-Hour Assistance..........1.800.826.8597
Be sure to use the appropriate country and city codes when calling.
- Keep these numbers with you when you travel -
Blanket Travel Accident Insurance
This document describes the benefits and basic provisions of the
Policy. Read it with care. The Policy is the only contract under which
benefits are paid.
PLEASE READ this DOCUMENT CAREFULLY!
Insurance Coverage
Underwritten by National Union Fire Insurance Company of Pittsburgh,
PA, NAIC No. 19445, a member of the AIG Companies® with their
principal place of business at 70 Pine Street, New York, NY 10270 and
currently authorized to transact business in all states and the
District of Columbia.
This is only a brief description of the insurance coverage(s)
available under policy series T30253NUFIC; (in NC: 52735MO, in NY:
52735). The Policy contains reductions, limitations, exclusions, and
termination provisions. Full details of the coverage are contained in
the Policy. If there are any conflicts between this document and the
Policy, the Policy shall govern.
- Coverage may not be available in all states. -
Definitions
"Actual Cash Value" means purchase price less depreciation.
"Baggage" means luggage and personal possessions, whether
owned, borrowed, or rented, taken by the Insured on the Trip.
"Business Partner" means an individual who: (a) is involved
with the Insured or the Insured's Traveling Companion in a legal
partnership; and (b) is actively involved in the daily management of
the business.
"Common Carrier" means any conveyance operated under a license
for the transportation of passengers for hire.
"Complication of Pregnancy" means a condition whose diagnosis
is distinct from pregnancy but adversely affected or caused by
pregnancy. It does not include any condition associated with the
management of a difficult pregnancy not consisting of a classifiable
distinct Complication of Pregnancy.
"Deductible" means the amount of charges that must be incurred
by the Insured before benefits become payable. The amount of the
Deductible is the Deductible shown in the Schedule of Benefits for
each coverage to which a Deductible applies.
"Destination" means the place where the Insured expects to
travel on his/her Trip, as shown on the Enrollment Form.
"Domestic Partner" means an opposite or a same-sex partner who
is at least 18 years of age and has met all of the following
requirements for at least 6 months: (1) resides with the Insured; (2)
shares financial assets and obligations with the Insured; the Insurer
may require proof of the Domestic Partner relationship in the form of
a signed and completed Affidavit of Domestic Partnership.
"Exotic Vehicle" means any vehicle with an original
manufacturer's suggested retail price greater than $50,000 and
antique cars meaning cars that are over 20 years old or have not been
manufactured for 10 or more years.
"Experimental or Investigative" means treatment, a device or
prescription medication which is recommended by a Physician, but is
not considered by the medical community as a whole to be safe and
effective for the condition for which the treatment, device, or
prescription medication is being used, including any treatment,
procedure, facility, equipment, drugs, drug usage, devices, or
supplies not recognized as accepted medical practice, and any of those
items requiring federal or other governmental agency approval not
received at the time services are rendered.
"Hospital" means a facility that: (1) is operated according to
law for the care and treatment of injured people; (2) has organized
facilities for diagnosis and surgery on its premises or in facilities
available to it on a prearranged basis; (3) has 24-hour nursing
service by registered nurses (R.N.'s); and (4) is supervised by one
or more Physicians. A Hospital does not include: (1) a nursing,
convalescent, or geriatric unit of a hospital when a patient is
confined mainly to receive nursing care; (2) a facility that is, other
than incidentally, a rest home, nursing home, convalescent home, or
home for the aged; nor does it include any ward, room, wing, or other
section of the hospital that is used for such purposes; or (3) any
military or veterans hospital or soldiers home or any hospital
contracted for or operated by any national government or government
agency for the treatment of members or ex-members of the armed forces.
"Immediate Family Member" means the Insured's or Traveling
Companion's spouse or Domestic Partner, child, spouse's child,
daughter-in-law, son-in-law, brother, sister, mother, father,
grandparents, grandchild, step-brother, step-sister, step-parents,
parents-in-law, brother-in-law, sister-in-law, aunt, uncle, niece,
nephew, legal guardian, caregiver, legal ward, or Domestic Partner of
any of the above.
"Inclement Weather" means any severe weather condition which
delays the scheduled arrival or departure of a Common Carrier. With
respect to an Insured who is traveling via private/non-commercial
automobile transportation, any severe weather condition which prevents
an Insured from reaching the Destination.
"Injury" means a bodily injury caused by an accident occurring
while the Insured's coverage under the Policy is in force, and
resulting directly and independently of all other causes of loss
covered by the Policy. The Injury must be verified by a Physician.
"Insured" means the person(s) named on the individual
Enrollment Form and for whom the plan cost has been paid.
"Insurer" means National Union Fire Insurance Company of
Pittsburgh, PA.
"Medically Necessary" means that a treatment, service, or
supply: (1) is essential for diagnosis, treatment, or care of the
Injury or Sickness for which it is prescribed or performed; (2) meets
generally accepted standards of medical practice; (3) is ordered by a
Physician and performed under his or her care, supervision, or order;
and (4) is not primarily for the convenience of the Insured,
Physician, other providers, or any other person.
"Natural Disaster" means a flood, hurricane, tornado,
earthquake, or blizzard that is due to natural causes.
"Physician" means a licensed practitioner of the healing arts
including accredited Christian Science Practitioners, acting within
the scope of his/her license. The treating Physician may not be the
Insured, Immediate Family Member, or a Traveling Companion.
"Reasonable Additional Expenses" means any expenses for meals,
taxi fares, essential telephone calls, and lodging which were
necessarily incurred as the result of a Trip Delay and which are not
provided by the Common Carrier or any other party free of charge.
"Reasonable and Customary Charges" means an expense which: (a)
is charged for treatment, supplies, or medical services Medically
Necessary to treat the Insured's condition; (b) does not exceed the
usual level of charges for similar treatment, supplies, or medical
services in the locality where the expense is incurred; and (c) does
not include charges that would not have been made if no insurance
existed. In no event will the Reasonable and Customary Charges exceed
the actual amount charged.
"Return Destination" means the place to which the Insured
expects to return from his/her Trip.
"Sickness" means an illness or disease diagnosed or treated by
a Physician.
"Strike" means a stoppage of work (a) announced, organized, and
sanctioned by a labor union and (b) which interferes with the normal
departure and arrival of a Common Carrier. This includes work
slowdowns and sickouts.
"Terrorist Incident" means an act of violence, other than civil
disorder or riot (that is not an act of war, declared or undeclared)
that results in loss of life or major damage to property, by any
person acting on behalf of or in connection with any organization
which is generally recognized as having the intent to overthrow or
influence the control of any government.
"Traveling Companion" means a person or persons with whom you
have coordinated travel arrangements and intend to travel with during
the Trip. A group or tour leader is not considered a Traveling
Companion, unless you are sharing room accommodations with the group
or tour leader.
"Trip" means a period of travel away from home to a Destination
outside the Insured's city of residence; the purpose of the Trip is
business or pleasure and is not to obtain health care or treatment of
any kind; the Trip has defined departure and return dates specified
when the Insured applies; the Trip does not exceed 365 days; travel is
primarily by Common Carrier and only incidentally by private
conveyance.
"Unforeseen" means not anticipated or expected and occurring
after the effective date of the policy.
"Uninhabitable" means (1) the building structure itself is
unstable and there is a risk of collapse in whole or in part; (2)
there is exterior or structural damage allowing elemental intrusion,
such as rain, wind, hail, or flood; (3) immediate safety hazards have
yet to be cleared, such as debris on roofs or downed electrical lines;
or (4) the rental is without electricity or water. An Insured's
Destination is inaccessible if he or she cannot reach the property by
the original mode of transportation.
INDIVIDUAL Eligibility, Effective & Termination Dates
Persons eligible for insurance under the policy are any traveler(s)
who purchases his/her insurance through or from a properly licensed
agent/agency located in the U.S., who enrolls for coverage and pays
the plan cost, providing he/she has not already departed on his/her
Trip.
Effective Date: Trip Cancellation Benefit will be effective
12:01 a.m. Standard Time on the date after becoming enrolled and plan
cost is paid. All other coverages will begin on the later of: (a) the
date and time the Insured starts his/her Trip, or (b) the scheduled
departure date shown on the Enrollment form.
Termination Date: The Trip Cancellation coverage ends on the
earliest of: (a) the cancellation of the Insured's Trip; or (2) the
date and time the Insured starts on his/her Trip.
All other coverage ends on the earlier of: (a) the date the Trip is
completed; (b) the scheduled return date; or (c) the Insured's
arrival at the Return Destination on a round Trip, or the Destination
on a one-way Trip.
Extension of Coverage: All coverage (except Trip Cancellation)
under the policy will be extended, if: (a) the Insured's entire Trip
is covered by the policy; and (b) the Insured's return is delayed by
one of the Unforeseen events specified under Trip Cancellation and
Interruption or Trip Delay. This extension of coverage will end on the
earlier of: (a) the date the Insured reaches his/her Return
Destination; or (b) seven (7) days after the date the Trip was
scheduled to be completed.
General Exclusions
In addition to any exclusions which apply to a particular benefit
(called "Additional Exclusions"), the policy does not cover any loss
caused by:
MAXIMUM LIMIT OF LIABILITY: All limits are applied per Trip. The Insurer's maximum limit of liability resulting from the same occurrence will be $10,000,000 under the AIG Travel Guard Program Policies (ATGP Policies). If loss for all Insureds from such an occurrence exceeds $10,000,000 the Insurer will pay each Insured that proportion of the Benefits stated which $10,000,000 bears to the total loss of all persons the Insurer insures under all travel and flight insurance in force, under the ATGP policies. The Insurer will pay no more than $500,000 per occurrence, under the ATGP policies, to or on account of any person insured under the ATGP policies.
EXCESS INSURANCE LIMITATION
The insurance provided for all coverages except Trip Cancellation,
Trip Interruption, and Car Rental Collision Coverage shall be in
excess of all other valid and collectible insurance or indemnity. If
at the time of the occurrence of any loss payable under the Policy
there is other valid and collectible insurance or indemnity in place,
the Insurer shall be liable only for the excess of the amount of loss,
over the amount of such other insurance or indemnity, and applicable
Deductible.
Trip Cancellation and Interruption
The Insurer will reimburse the Insured, as described below, if a Trip
is canceled or interrupted for the Insured due to any of the following
Unforeseen circumstances: (a) Sickness, Injury, or death of an
Insured, Immediate Family Member, Traveling Companion, or Business
Partner. Injury or Sickness must be so disabling as to reasonably
cause a Trip to be canceled or interrupted. If the Insured must cancel
or interrupt his/her Trip due to Injury or Sickness of an Immediate
Family Member or Business Partner, it must be because their condition
is life-threatening, or because the Immediate Family Member requires
the Insured's or Traveling Companion's care; (b) Inclement Weather
causing delay or complete cessation of services for at least 24
consecutive hours; (c) Strike resulting in complete cessation of
travel services at the point of departure or Destination. A Strike is
foreseeable on the date labor union members vote to approve a Strike
and is not covered under the policy; (d) the Insured's principal
residence or Destination being made Uninhabitable by fire, flood, or
similar Natural Disaster, vandalism, or burglary; (e) the Insured or a
Traveling Companion being subpoenaed, required to serve on a jury,
hijacked, or quarantined; (f) a Terrorist Incident in a City listed on
the Insured's itinerary within 30 days of the Insured's scheduled
arrival. "City" means an incorporated municipality having defined
borders and does not include the high seas, uninhabited areas, or
airspace.
Trip Cancellation Benefits: The Insurer will reimburse the Insured for the following up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled before the scheduled departure date due to the Unforeseen events shown at the beginning of this section: (a) forfeited, non-refundable prepaid deposits or payments, (b) the charge for a single supplement if the Insured's Traveling Companion Trip is cancelled but the Insured's is not.
Trip Interruption Benefits: The Insurer will reimburse the Insured for the following up to the Maximum Limit shown on the Schedule of Benefits for Trips that have been interrupted due to the Unforeseen events shown at the beginning of this section.
The Insured must: Contact LiveTravel (1.800.826.8597) as soon
as he/she knows the Trip is going to be cancelled or
interrupted. Failure to do so may affect coverage.
In addition to the General Exclusions, coverage is not provided for
losses caused by or as a result of:
(i) travel arrangements cancelled by an airline, cruise line, or tour
operator, except as provided elsewhere in the policy; (ii) changes in
plans by the Insured, an Immediate Family Member, or Traveling
Companion, for any reason; (iii) financial circumstances of the
Insured, an Immediate Family Member, or a Traveling Companion; (iv)
any business or contractual obligations of the Insured, an Immediate
Family Member, or Traveling Companion; (v) Default by the person,
agency, or tour operator from whom the Insured bought his/her coverage
and purchased his/her travel arrangements; (vi) any government
regulation or prohibition; (vii) an event which occurs prior to the
Insured's coverage Effective Date for Trip Cancellation coverage,
whether known to the Insured or not; (ix) financial default.
The Insured's Duties in the Event of Loss: The Insured must
provide the Insurer documentation of the cancellation or interruption,
and proof of the expenses incurred. The Insured must provide proof of
payment for the Trip such as cancelled check or credit card
statements, proof of refunds received, copies of applicable tour
operator or Common Carrier cancellation policies, and any other
information reasonably required to prove the loss. Claims involving
loss due to Sickness, Injury, or death require signed patient (or next
of kin) authorization to release medical information and an attending
physician's statement. The Insured must provide the Insurer with all
unused air, rail, cruise, or other tickets if he/she is claiming the
value of those unused tickets.
Trip Delay
The Insurer will reimburse up to $100 a day to the Maximum Limit
shown on the Schedule of Benefits if the Insured's Trip is delayed
for more than 12 hours for Reasonable Additional Expenses until travel
becomes possible. Incurred expenses must be accompanied by
receipts. This benefit is payable for only one delay per Insured, per
Trip. Trip Delay must be caused by: (a) the Insured being delayed by a
traffic accident while en route to a departure; or (b) carrier-caused
delay; (c) lost or stolen passports, travel documents, or money; or
(d) quarantine; (e) being hijacked; (f) Unforeseen Strike; (g)
Inclement Weather which prohibits Common Carrier departure; or (h)
Natural Disaster that causes a complete cessation of travel services
at the point of departure or Destination.
The Insured Must: Contact LiveTravel (1.800.826.8597) as soon
as he/she knows his/her Trip is going to be delayed more than 12
hours. Failure to do so may affect coverage.
LOSS OF BAGGAGE and
PERSONAL EFFECTS
The Insurer will reimburse the Insured, up to the Maximum Limit shown
on the Schedule of Benefits minus a $50 Deductible for loss, theft, or damage
to the Insured's Baggage and travel documents during the Insured's
Trip.
Continuation of Coverage: If the Insured has checked his or her
property with a Common Carrier, and delivery is delayed, coverage for
Baggage and travel documents will continue until such property is
delivered to the Insured. This coverage does not include loss caused
by the delay
Property Not Covered: The Insurer will not pay for damage or loss of:
Baggage Delay
The Insurer will reimburse the Insured, up to the Maximum Limit shown
on the Schedule of Benefits for the cost of necessary personal effects
purchased by the Insured during the Trip, if the Insured's Baggage is
delayed or misdirected for more than 24 hours from the time the
Insured arrives at the Destination (other than the Insured's Return
Destination) provided the Insured is a ticketed passenger on a Common
Carrier and the delay or misdirection is verified by the Common
Carrier.
Payment of Loss: The Insured must provide documentation of the delay
or misdirection of Baggage by the Common Carrier and receipts for the
necessary personal effects purchased.
Medical Expense Benefit
The Insurer will reimburse or pay the Reasonable and Customary Charges
for Medically Necessary Covered Expenses incurred by the Insured due
to an Injury or Sickness which occurs during the course of the Trip
provided initial treatment was received during the Trip after
satisfaction of a $50 Deductible up to the Maximum Limit shown in the
Schedule of Benefits.
Covered Expenses: Means charges incurred for any of the
following services, supplies or treatments: 1) Emergency dental
treatment received during a Trip. Limited to a maximum of $500; 2)
Services of a Physician or Registered Nurse (R.N.); 3) Hospital
charges; 4) X-ray; 5) local ambulance services to or from the
Hospital; 6) artificial limbs, eyes, teeth or other prosthetic
appliances.
Excess Insurance Limitation applies.
Additional Exclusions: In addition to the General Exclusions,
coverage is not provided for: (a) routine physical examinations; (b)
mental, psychological or nervous disorders including but not limited
to: anxiety, depression, neurosis or psychosis, panic attacks and
post-traumatic stress disorder; (c) replacement of hearing aids, eye
glasses, contact lenses, sunglasses, for the correction of vision or
fitting of glasses; (d) routine dental care, dentures, false teeth;
(e) alcohol or substance abuse or treatment for same; (f) any service
provided by the Insured, an Immediate Family Member, or Traveling
Companion.
Payment of Loss: The Insured must provide the Insurer with: (a)
all medical bills and reports for Medical Expenses claimed; and (b) a
signed patient authorization to release medical information to the
Insurer.
Emergency Medical Transportation
Emergency Medical Transportation: The Insurer will pay up to
the Maximum Limit shown on the Schedule of Benefits for Covered
Emergency Evacuation Expenses incurred if the Insured suffers an
Injury or emergency Sickness that warrants his or her emergency
evacuation while on a Trip provided a Physician has ordered the
emergency evacuation and has certified that the severity of the
Insured's Injury or emergency Sickness warrants such evacuation.
Covered Emergency Evacuation Expenses: (a) Medically Necessary
transportation, including Reasonable and Customary medical services
and supplies required for evacuation to the nearest adequate medical
facility or home if medically required. This service will be arranged
only if the Insured's Physician determines that adequate medical
treatment is not locally available; (b) up to $5,000 for an escort's
transportation and accommodations if an escort is recommended, in
writing, by a Physician.
Repatriation of Remains: The Insurer will pay for expenses
reasonably incurred for transportation of the Insured's remains to
his/her city of burial if he/she dies during a Trip.
Payment of Loss: AIG Travel Assist must make all arrangements
and authorize all expenses in advance for Emergency Evacuation or
Repatriation of Remains benefits to be payable. The Insurer reserves
the right to determine the benefit payable, including any reductions
if it was not reasonably possible to contact AIG Travel Assist in
advance.
Additional Benefit: In addition to the above covered expenses,
if the Insurer has previously evacuated an Insured to a medical
facility, the Insurer will pay his/her airfare costs from that
facility to the Insured's Return Destination, within one year from the
Insured's original return date, less refunds from the Insured's unused
transportation tickets. Airfare costs will be economy, or first class
if the Insured's original tickets are first class.
Limitations: 1) Benefits are only available under Emergency
Medical Transportation if they are not provided under another coverage
in the policy. 2) The Maximum Limit payable for both Emergency
Evacuation and Repatriation of Remains is shown in the Schedule of
Benefits.
The Insured Must: Contact AIG Travel Assist (1.800.826.1300 or
collect 1.715.345.0505) prior to arranging emergency medical
transportation or repatriation of remains. Failure to do so may affect
coverage.
Additional Exclusion: In addition to the General Exclusions, the
Insurer will not pay for loss caused by or resulting from Sickness or
disease of any kind.
Optional Flight Guard -
Flight Accident Benefit
The Insurer will pay the percentage shown below if an Insured suffers
an Injury which results in one of the losses listed below: 1) while he
or she was riding as a passenger on or boarding or alighting from a
Scheduled Air Carrier, and 2) within 365 days of the accident that
caused the Injury.
The Maximum Limit for this benefit is shown in the Schedule of
Benefits.
| Loss: | Percentage of Maximum Limit Payable: |
|---|---|
| Life | 100% |
| Both hands or feet, or sight of both eyes | 100% |
| One hand and one foot | 100% |
| One hand or one foot and sight of one eye | 100% |
| One hand | 50% |
| One foot | 50% |
| Sight of one eye | 50% |
Loss of a hand or foot means actual severance through or above the wrist or ankle joint. Loss of sight of an eye means complete and irrecoverable loss of sight in that eye.
"Scheduled Air Carrier" means any air carrier holding a certificate, license, or similar authorization for civilian-scheduled air transport issued by the country of the aircraft's registry, and which in accordance with that authorization flies, maintains, and publishes schedules and tariffs for regular passenger service between named cities at regular and specified times, but only if the aircraft is then being used for any regular or chartered flight operated by such carrier.
Optional Car Rental
Collision Coverage
Coverage does not apply in countries or states where the sale of this
insurance is prohibited by law. If the Insured rents a car from a
licensed auto rental company while on his/her Trip, and the car is
damaged due to collision, vandalism, windstorm, fire, hail or flood,
while in his/her possession, the Insurer will pay the lesser of this
benefit up to the Maximum Limit shown on the Schedule of Benefits
subject to a $250 deductible: (a) the cost of repairs and rental
charges imposed by the rental company while the car is being repaired;
or (b) the Actual Cash Value of the car.
Coverage is provided to the Insured and Traveling Companion, providing
the Insured and Traveling Companion are licensed drivers, and are
listed on the rental agreement. This coverage is primary to other
forms of insurance or indemnity.
Additional Exclusions: In addition to the General Exclusions,
coverage is not provided for loss due to: (a) any loss which occurs if
the Insured or his/her Traveling Companion is in violation of the
rental agreement; (b) rentals of trucks, campers, trailers, off-road
vehicles, motor bikes, motorcycles, recreational vehicles, or Exotic
Vehicles; (c) any obligation the Insured or his or her Traveling
Companion assumes under any agreement except insurance collision
deductible; (d) failure to report the loss to the proper local
authorities and the rental car company; (e) damage to any other
vehicle, structure, or person as a result of a covered loss; (f)
driving under the influence of alcohol; (g) Injury sustained while
committing or attempting to commit a crime (not applicable in FL.)
The Insured's Duties in the Event of Loss: The Insured must:
take all reasonable, necessary steps to protect the vehicle and
prevent further damage to it; report the loss to the appropriate local
authorities and the rental company as soon as possible; obtain all
information on any other party involved in an accident, such as name,
address, insurance information, and driver's license number; and
provide the Insurer all documentation such as rental agreement, police
report, and damage estimate.
Payment of Claims
Claim Procedures: Notice of Claim: The Insured must call AIG
Travel Guard as soon as reasonably possible, and be prepared with what
coverage the loss was under (i.e., Medical Expenses), the name of the
company that arranged the Trip (i.e., tour operator, cruise line, or
charter operator), the Trip dates, and the amount that the Insured
paid. AIG Travel Guard will fill in the claim form and forward it to
the Insured for his or her review and signature. The completed form
should be returned to AIG Travel Guard Group, Inc., 1145 Clark Street,
Stevens Point, Wisconsin 54481 (1.800.826.1300). All claims of
California residents will be administered by Mercury Claims
Administrator Services, LLC. All accident, health, and life claims
will be administered by Mercury Claims & Assistance of WI, LLC, in
those states where it is licensed.
Claim Procedures: Proof of Loss: The claim forms must be sent
back to Insurer no more than 90 days after a covered loss
occurs. Failure to furnish proof within the time required neither
invalidates nor reduces any claim if it was not reasonably possible to
give proof within such time, provided such proof is furnished as soon
as reasonably possible and in no event, except in the absence of legal
capacity of the claimant, no later than one year after the proof of
loss is otherwise required.
If Insurer has not provided claim forms within 15 days after the
notice of claim, other proofs of loss should be sent to Insurer by the
date proof of loss would be due. The proof of loss should include
written proof of the occurrence, type and amount of loss, the
Insured's name, the participating organization name, and the policy
number.
Payment of Claims: To Whom Paid: Benefits paid on account of an
Insured's death will be paid to:
General Provisions
Autopsy - The Insurer at its own expense, may require an autopsy where
permitted by law.
Concealment or Fraud - The Insurer does not provide coverage
for the Insured if the Insured has intentionally concealed or
misrepresented any material fact or circumstance relating to the
Insured's coverage or claim.
Insurer's Recovery Rights - In the event of a payment under the
policy, the Insurer is entitled to all rights of recovery that the
Insured, or the person to whom payment was made, has against
another. The Insured must sign and deliver to the Insurer any legal
papers relating to that recovery, do whatever is necessary to help the
Insurer exercise those rights, and do nothing after the loss to harm
the Insurer's rights. When an Insured has been paid benefits under the
policy but also recovers from another policy, the amount recovered
from the other policy shall be held in trust for the Insurer by the
Insured and reimbursed to the Insurer the extent of the Insurer's
payment. This provision does not apply where prohibited by law.
Legal Actions - No one may sue for benefits less than 60 days
after due proof of loss is submitted, nor more than 3 years (or the
minimum period of time permitted by state law, if greater, in FL 5
years) after the date claim forms are due.
Payment of Premium - Coverage is not effective unless all
premium due has been paid to AIG Travel Guard prior to a date of loss
or insured occurrence.
Termination of the Policy - Termination of the policy will not
affect a claim for loss which occurs while the Insured's coverage is
in force.
Transfer of Coverage - Coverage under the policy cannot be
transferred by the Insured to anyone else.
Notice to California residents: The plan contains disability insurance benefits or health insurance benefits, or both, that only apply during your covered Trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan.
Notice to Florida residents: The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.
Notice: Your homeowners policy, if any, may provide coverage for loss
of personal effects provided by any Baggage/Personal Effects coverage
provided by the policy. This insurance is not required in connection
with the Insured's purchase of travel tickets.
The definition of "Hospital" applicable to residents of Florida
includes a facility that is accredited by the Joint Commission on the
Accreditation of Hospitals, the American Osteopathic Association, or
the Commission on the Accreditation of Rehabilitative Facilities.
For inquiries, information about coverage or for assistance in resolving complaints call: 1.800.826.1300.
Notice to Texas residents: The policy may provide a duplication of coverage already provided by the Insured's personal auto insurance, homeowner's, personal liability policy, or other source of coverage.
AIG Travel Assist
All AIG Travel Assist services provided are services, and are not
insurance benefits and are not provided by the Insurer.
24-Hour Medical Assistance
24-Hour Medical Monitoring - Physicians monitor the Insured's
condition by maintaining close contact with the attending Physicians,
his/her family Physician, and Immediate Family Members.
Medical Evacuation - Arrangements for any and all means
necessary to transport the Insured back home when medically necessary.
Emergency Medical Payments - If a Hospital demands a cash
deposit or settlement prior to leaving, AIG Travel Assist will assist
in arranging the advancement of funds to cover on-site Medical
Expenses.
Prescription Assistance - Replacement of lost or stolen
medication, through a local pharmacy or special courier.
Transportation of Dependents - In the event of hospitalization,
arrangements will be made for unattended minors traveling with the
Insured to be flown home.
Family Visit - If the Insured is hospitalized for ten or more
days, AIG Travel Assist will arrange transportation for an Immediate
Family Member or close friend to visit him/her.
Transportation of Mortal Remains - In the event of death while
traveling, arrangements for the return of remains to the place of burial.
24-Hour Legal Assistance
In a legal emergency, referral to a local legal advisor and advance of
funds for bail and legal fees.
24-Hour Travel Assistance
Travel Documents Assistance - AIG Travel Assist will help
retrieve, report, and reissue lost or stolen travel documents.
Emergency Cash Transfer - AIG Travel Assist will, whenever
possible, coordinate with the Insured and a wire agency, in obtaining
funds in local currency for medical or travel emergencies.
Emergency Message Center - Transmission of emergency messages
to family and business associates.
Interpretation Services: AIG Travel Assist will provide emergency
language support or referral to the appropriate local services.
24-hour LiveTravel® Assistance
Provides 24-hour assistance for emergency travel needs. Allows you to
make emergency travel changes such as rebooking flights, making hotel
reservations, tracking lost luggage, and replacing lost credit
cards. Call 1.800.826.8597 for assistance.
Live Messaging - Relay of e-mail or phone message to family,
friends, or business associates.
Emergency Cash Transfer - Assistance in coordinating an
emergency cash advance.
Pre-trip Travel Advice - Around-the-clock access to passport,
visa, inoculation, and vaccine requirements; travel advisories;
embassy and consulate contacts; travel health advisories; weather and
currency information - all for the Insured's planned Destination.
Non-insurance services are provided by AIG Travel Assist.
Make sure you call AIG Travel Assist (1.800.826.1300 or collect 1.715.345.0505) before you seek medical care while traveling. Where available, we can arrange direct payment to a member of our Preferred medical network, saving you the time and paperwork associated with reimbursement of medical expenses. Our assistance coordinators also can help you locate the nearest and most appropriate medical provider, monitor your care, and provide updates to your family and/or employer.
Travel to sanctioned countries
Federal law prohibits unlicensed travel to sanctioned countries by
U.S. citizens and permanent residents. Therefore, any expenses
incurred or claims made related to travel to a sanctioned country are
not covered under this plan, unless the insured is traveling under a
license issued by the U.S. Department of Treasury Office of Foreign
Asset Control. For more information on these sanctions, please review
the Office of Foreign Asset Control internet website at:
www.treas.gov/offices/enforcement/ofac/
Satisfaction Guaranteed - AIG Travel Guard is committed to providing products and services that will exceed expectations. If you are not completely satisfied, you can receive a refund of the cost, minus the service fee. Requests must be submitted to AIG Travel Guard in writing within 15 days of the effective date of the coverage, provided it is not past the original departure date.
When calling from the U.S., 1.800.826.1300.
When calling from abroad, call collect 1.715.345.0505.
LiveTravel 24-Hour Assistance,
Pre-Trip Advice, Live Messaging: 1.800.826.8597
We will coordinate your assistance needs
with the appropriate TGA Center.
307838-CT P1 3/07 AIG TRAVEL GUARD 3/08
|
© 2000-2008 IMT Services Corporation |