Our Customer Care experts are licensed insurance professionals who do not work on commission and offer unbiased advice. They're available 365 days a year. And they'd love to talk with you.
If you're filing a claim, see our Claims & Assistance page.
7:00am to Midnight
9:00am to 6:00pm
11:00am to 6:00pm
Top questions from customers seeking help:
- What is a pre-existing condition?
- How do I determine the total cost of my trip?
- What is considered the initial trip payment date?
- How do I change my information after I've bought a plan?
- How do I insure additional trip cost after I've bought a plan?
Need help to insure a cruise?
Check out our new cruise travel
In the wake of the recent issues Carnival Cruise lines has weathered, we hope this resource can help travelers understand the importance of finding the right travel insurance for their cruises, as well as provide them with the information they need to make a well-reasoned decision.
"...falling ill while abroad can be financially devastating without adequate travel insurance. Read more"