Last week I chatted online with a representative named Bill who patiently answered all my questions even though most of them could have been answered by the FAQ section on your site. I'd like to tell him that his work paid off; I purchased insurance this morning through your company thanks in large part to his help.

—Joseph

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4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
average rating
for 12719 reviews
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Coverage
4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars.
Value
4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars.
Claims
4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars.
Satisfaction
4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars.
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12719
reviews
review by
Gwendolyn
on

for a trip to
Jamaica

Allianz Global Assistance Basic
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Gwendolyn would recommend this plan to a friend or relative.
The plan is great and the customer service staff are great. Claim forms were sent asap. However, without receipts you can't file a claim. The plan should let the buyer know to keep proof of expenses. We were new at this and weren't prepared. However, still good to be covered.
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review by
Ian
on

for a trip to
Greece

cruise icon
InsureAssist TravCan Premier
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Ian would recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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review by
Gary
on

for a trip to
Mexico

American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Gary would recommend this plan to a friend or relative.
I always purchase travel insurance with all the bad stuff happening on cruises and excursions you hear about these days in the news. I have elderly parents and family members that I want to get home to as quickly as possible if something were to happen while I were away. But as a yearly traveler I want to know accidents and things beyond my control are covered as well ... (delayed/lost luggage, lost passport, camera, etc) Just a reminder to get a police report if you have a lost or stolen item as insurance didn't do me any good (diff company) without one.
2 of 2 people
found this review helpful
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review by
Jerry
on

for a trip to
Jamaica

Travel Guard MedEvac Per Trip Plan
4.00 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Jerry would recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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review by
Frances
on

for a trip to
United Kingdom

John Hancock Gold
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Frances would recommend this plan to a friend or relative.
Needed to extend coverage for delayed return. Managed without issue over phone and email in 48 hours.
1 of 1 people
found this review helpful
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review by
Simon
on

for a trip to
Italy

CSA Travel Protection Custom
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Simon would recommend this plan to a friend or relative.
No Review Submitted
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review by
Susan
on

for a trip to
Italy

IMT Travel Visa Medical
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Susan would recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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review by
FOREST
on

for a trip to
United States - Continental

IMT Travel Accident Plan
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

FOREST would recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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review by
steven
on

for a trip to
New Zealand

American Express Global Travel Shield Deluxe
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

steven would recommend this plan to a friend or relative.
No Review Submitted
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review by
Shayel
on

for a trip to
United States - Continental

Travel Guard Gold
1.00 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. average rating
Coverage
1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars.
Value
1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars.
Claims
no claim filed
Satisfaction
1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars. 1.0 out of 5 stars.

Shayel would not recommend this plan to a friend or relative.
My son had a bad cough through the night. First thing in the morning, we contacted Travel Guard to see which doctor(s) he could go to. They asked 40 minutes of questioning, then the line got disconnected. I called back and had to go through the questioning again. Then I was told I had to wait for a medical rep to call me back because they were all "unavailable." That call came many hours later, and by that time the schedule for the day was shot. In the end, the medical rep saying my son could've gone to any doctor, but the customer reps wouldn't give me that basic information. I was so disgusted by the whole thing that I didn't go through the insurance because I didn't want to deal with Travel Guard again.

Bottom line: They are unavailable for emergencies. And if you have a tight vacation schedule, you DON'T want to be waiting hours for callbacks to see a doctor.
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