I am writing to say how much I appreciated Daryl's help twice over the phone. He was both very professional and friendly as well as helpful. Many thanks.
—Anne
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Showing reviews for trips to Mexico Show All
Global Alert!
Preferred
average rating
Coverage
Value
Claims
Satisfaction
Carol would not
recommend this plan to a friend or relative.
I had to cancel this trip before we left due to a ruptured appendix. There was a ground stop at the airport that we had to make connections at so rescheduled for the next day. The next day is when I had my appendix ruptured. I filed for the insurance about 2 weeks later. TripMate handled the claim. It took 2 months for them to pay with me calling them frequently. While the representatives were nice, no one could do anything to see speed up the delay in my claim. I had to resend some of my paperwork since they had lost it. They would tell me that they had everything needed but things kept on getting delayed. No one would connect me with a supervisor. They were checking on things like a refund on the airplane ticket which I did not even claim since the airline had refunded that to me. Delay, delay, delay. Very unresponsive. The policy itself is fine. TripMate handles many of policies that are on this site. My advice is to go to TripMate's web page under claims to see the list that they handle - and then not use any of those companies since the claim process is very poor. I had purchased another policy for a trip in January that I had to cancel due to complications from the ruptured appendix. That company (Travel Insured International) handled my claim for the deposits that I had made and refunded all of my money within 2 weeks of my first contact with them. I will use them again.
15
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1 Comment
Note: This review is for an earlier version of the plan.
Travel Insured
Worldwide Trip Protector Gold
average rating
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Value
Claims
Satisfaction
Jeremy would
recommend this plan to a friend or relative.
Absolutely would recommend this company and plan. I had a death in the family and getting reimbursed for 100% of the travel expenses was very easy, and as painless as I could imagine.
8
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8
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Note: This review is for an earlier version of the plan.
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Morgan traveler
Unless someone actually has a claim and tries to collect can one really evaluate the company and policy. If you didn't "need it" how can you evaluate it. Sorry you had to use it, but glad thy came through easily. Thanks for the reviewOct 03,2012
TruTravel Insurance
Super Saver
average rating
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Value
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Adam would
recommend this plan to a friend or relative.
Reasonably priced with the comfort of knowing we were covered for the uncertainties of travel during hurricane season.
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Note: This review is for an earlier version of the plan.
M.H. Ross
Advantage Complete
average rating
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Value
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Donald would
recommend this plan to a friend or relative.
Thankfully did not need to make a claim but the policy was quite complete and the process painless.
1
of
1
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TruTravel Insurance
Super Saver
average rating
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Jordan would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
Travel Insured
Trip Protector Lite
average rating
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Singaravelu would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
Seven Corners
Liaison International No US visit
average rating
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Value
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Satisfaction
Sabine would
recommend this plan to a friend or relative.
To put things in perspective: I had to see a doctor due to an ear infection on a recent trip to Mexico, and ended up with an approximately $300 bill for exam and prescription drugs - so, relatively minor, but an expense I was hoping I wouldn't have to swallow seeing that I had purchased travel health insurance, and I didn't.
Claim processing time was much longer than the "general servicing time of up to two weeks" as stated; however, having submitted a complete claim with all requested documentation the process was smooth and I received a check after ~6 wks for the full amount without additional back and forth.
One thing to note is that policies are only applicable to 'families' and my fiance and I had to purchase separate policies, which seems a bit over bureaucratic.
Claim processing time was much longer than the "general servicing time of up to two weeks" as stated; however, having submitted a complete claim with all requested documentation the process was smooth and I received a check after ~6 wks for the full amount without additional back and forth.
One thing to note is that policies are only applicable to 'families' and my fiance and I had to purchase separate policies, which seems a bit over bureaucratic.
16
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16
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Kathy Haught
Seven Corners
Thank you for taking the time to rate Seven Corners. We really appreciate it! Please let us know if we can be of any further asisstance. You have a great day!
Thanks
KathySep 04,2012
Allianz Global Assistance
Classic
average rating
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Value
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James would
recommend this plan to a friend or relative.
No Review Submitted
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TruTravel Insurance
Super Saver
average rating
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Value
Claims
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Melody would
recommend this plan to a friend or relative.
No Review Submitted
1
of
2
people
found this review helpful
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Travel Insured
Trip Protector Lite
average rating
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Value
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Joel would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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