You are an amazing Customer Care rep and I do hope that your company knows what they have in you! Please pass on my email so you are properly acknowledged for the work you do. Thank you, thank you for taking so much time with my claim; I sincerely appreciate it.

—Chris

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4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars.
average rating
for 550 reviews
average by category
Coverage
4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars.
Value
4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars.
Claims
4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
Satisfaction
4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
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550
reviews
review by
Robert
on

for a trip to
Turks and Caicos Islands

American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Robert would recommend this plan to a friend or relative.
This gave me peace of mind. Sandy was moving through the Caribbean the day we left. I was also worried something could happen to my elderly parents at this time. Thankfully all went well.
1 of 1 people
found this review helpful
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review by
Curtis
on

for a trip to
Romania

cruise icon
American Express Gold
3.33 3.3 out of 5 stars. 3.3 out of 5 stars. 3.3 out of 5 stars. 3.3 out of 5 stars. 3.3 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Curtis would not recommend this plan to a friend or relative.
I am not using this plan again as it is to expensive one over 70.
2 of 2 people
found this review helpful
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review by
Carl
on

for a trip to
China

American Express Classic
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.

Carl would recommend this plan to a friend or relative.
The plan seems to be good protection during some travel - especially international. We never needed the insurance (thankfully) so I cannot comment on the efficiency/responsiveness of the company.
1 of 1 people
found this review helpful
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review by
John
on

for a trip to
Canada

cruise icon
American Express Classic
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

John would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
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review by
Phares
on

for a trip to
Mexico

American Express Global Travel Shield Classic
4.33 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Phares would recommend this plan to a friend or relative.
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review by
Susan
on

for a trip to
Italy

American Express Global Travel Shield Deluxe
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Susan would recommend this plan to a friend or relative.
No Review Submitted
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review by
Jesse
on

for a trip to
Croatia

American Express Classic
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Jesse would recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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review by
Carl
on

for a trip to
Italy

American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Carl would recommend this plan to a friend or relative.
Luckily, we did not have to utilize our insurance plan, however the peace of mind the plan provides is certainly worth the cost. As to tips, do not wear expensive jewelry when traveling, especially in locations such as Naples. A friendly guide warned my wife that her rings were "too big" and she turned them inward in locations such as train stations, etc. My wife also carried a travel pouch that had a wire through the strap to prevent "cut and runs" and wore the pouch strap across her chest to prevent it being pulled off. Also, when traveling to Europe, take a few hundred in Euro's with you. we planned on using the ATM's during our trip, which worked great except at the airport in Rome. We tried several machines and wound up at the currency exchange to get cab fare. Italy is a fantastic destination. No hassles, great people, and breathtaking art and architecture!
1 of 2 people
found this review helpful
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review by
Ronald
on

for a trip to
China

cruise icon
American Express Global Travel Shield Classic
3.00 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. average rating
Coverage
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Value
2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Ronald would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
found this review helpful
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review by
vijaykumar
on

for a trip to
India

American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

vijaykumar would recommend this plan to a friend or relative.
No Review Submitted
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