After speaking with Nancie, I quit shopping and moved forward with the purchase. As a result of our conversation, I am now able to relax during the vacation knowing that any unforeseen emergency will be taken care of—and isn't that what a vacation is all about?! Thanks for the assistance, please take a minute to recognize Nancie for her outstanding customer service.

—Cliff

for American Express

In this day and age, hearing from others about their purchases is crucial. With an important product like travel insurance, it’s even more valuable. Explore the thousands of travel insurance reviews we've collected from real customers to help you decide which product is right for you.

4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars.
average rating
for 548 reviews
average by category

Coverage
4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars.
Value
4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars.
Claims
4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
Satisfaction
4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
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548
reviews
review by
Katharine
on

for a trip to
France

American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Katharine would recommend this plan to a friend or relative.
The ordering process was very easy, and had the coverage I required.
1 of 1 people
found this review helpful
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review by
John
on

for a trip to
France

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American Express Classic
3.33 3.3 out of 5 stars. 3.3 out of 5 stars. 3.3 out of 5 stars. 3.3 out of 5 stars. 3.3 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars.
Claims
no claim filed
Satisfaction
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.

John would recommend this plan to a friend or relative.
This policy seemed to be closer to a reasonable price than others although still far too expensive. I have no way of knowing how well it would have reimbursed me in as much as I fortunately experienced no disasters before or during the vacation.
3 of 3 people
found this review helpful
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review by
Kevin
on

for a trip to
Saint Lucia

American Express Classic
4.00 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Kevin would recommend this plan to a friend or relative.
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review by
sharon
on

for a trip to
Bahamas

American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

sharon would recommend this plan to a friend or relative.
I ran into an unexpected medical problem while vacationing in the Bahamas and had to go to the hospital. Once I returned home, I requested the hospital bill, submitted it and within 30 days I had my refund from AmEx Travel Insurance. I appreciate all of their help in getting me reimbursed. Thank you again :)
8 of 8 people
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review by
Lee
on

for a trip to
United Kingdom

American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Lee would recommend this plan to a friend or relative.
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review by
Giles
on

for a trip to
Germany

American Express Classic
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Giles would recommend this plan to a friend or relative.
No Review Submitted
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review by
Steven
on

for a trip to
Canada

cruise icon
American Express Global Travel Shield Deluxe
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.

Steven would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
found this review helpful
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review by
Donald
on

for a trip to
United States - Continental

cruise icon
American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Donald would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
found this review helpful
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Note: This review is for an earlier version of the plan.
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review by
Roberta
on

for a trip to
Tanzania, United Republic of

American Express Global Travel Shield Deluxe
4.00 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Roberta would recommend this plan to a friend or relative.
No Review Submitted
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review by
Terry
on

for a trip to
Italy

American Express Classic
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Terry would recommend this plan to a friend or relative.
Fortunately we did not have to make a claim. My wife was having severe intestinal pain and for a while we thought she could not make the trip. After many tests we decided she could postpone the procedure till after our return. Knowing we had insurance provided peace of mind.
1 of 1 people
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