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for American Express

In this day and age, hearing from others about their purchases is crucial. With an important product like travel insurance, it’s even more valuable. Explore the thousands of travel insurance reviews we've collected from real customers to help you decide which product is right for you.

4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars.
average rating
for 566 reviews
average by category
Coverage
4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars.
Value
4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars.
Claims
4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
Satisfaction
4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
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566
reviews
review by
Louise
on

for a trip to
Ecuador

cruise icon
American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Louise would recommend this plan to a friend or relative.
thought I was going to have to file a claim for lost luggage upon my return home. Called and received excellent information as to how to proceed, records to keep, etc. in the event my luggage never showed up. Fortunately it did.
1 of 1 people
found this review helpful
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review by
Jerry
on

for a trip to
Russia

cruise icon
American Express Global Travel Shield Classic
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Jerry would recommend this plan to a friend or relative.
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review by
Nina
on

for a trip to
Italy

American Express Global Travel Shield Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Nina would recommend this plan to a friend or relative.
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review by
John
on

for a trip to
Japan

American Express Global Travel Shield Deluxe
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

John would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
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review by
John
on

for a trip to
United Kingdom

American Express Global Travel Shield Deluxe
4.33 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

John would recommend this plan to a friend or relative.
It's our second time with you; good service and always easy to complete and provides confidence during our trip!
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review by
Terry
on

for a trip to
United States - Hawaii

American Express Global Travel Shield Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Terry would recommend this plan to a friend or relative.
The American Express travel plan is one of the best travel insurance plans I have ever purchased. I love the American Express options when it comes to travel plans. Thank you.

Terry L. Holmes, Sr.
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review by
Linda
on

for a trip to
Peru

cruise icon
American Express Global Travel Shield Deluxe
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Linda would recommend this plan to a friend or relative.
I thought the American Express Global Travel Shield Deluxe plan was a good and reasonable plan. It had better coverage than the plan my travel company offered. Thankfully, I did not have to use the insurance but I was happy to know it was there if I needed it.
1 of 1 people
found this review helpful
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Note: This review is for an earlier version of the plan.
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review by
David
on

for a trip to
Austria

American Express Global Travel Shield Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

David would recommend this plan to a friend or relative.
We actually had to use the policy, and they treated us very well.
6 of 6 people
found this review helpful
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review by
Ronald
on

for a trip to
Italy

American Express Classic
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Ronald would recommend this plan to a friend or relative.
No Review Submitted
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review by
Claudette
on

for a trip to
Georgia

American Express Classic
3.00 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. average rating
Coverage
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.

Claudette would recommend this plan to a friend or relative.
Since I have a good health plan that includes evacuation, I would prefer to see a plan that is geared more towards travel away from home (excl. evac.). Consider the option one for those with evac. and another without.
This plan was pricey for me... thanks.
1 of 1 people
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