I just wanted to email you to let you know about the wonderful service I received over the phone concerning my questions about travel medical insurance. The Customer Care representative was knowledgeable, patient, and extremely helpful. I will definitely be using your service again and recommending it to my friends and family.

—John

for American Express

In this day and age, hearing from others about their purchases is crucial. With an important product like travel insurance, it’s even more valuable. Explore the thousands of travel insurance reviews we've collected from real customers to help you decide which product is right for you.

4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars.
average rating
for 17 reviews
average by category

Coverage
4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars. 4.5 out of 5 stars.
Value
4.1 out of 5 stars. 4.1 out of 5 stars. 4.1 out of 5 stars. 4.1 out of 5 stars. 4.1 out of 5 stars.
Claims
No Claims Filed
Satisfaction
4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars.
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17
reviews
Showing reviews for trips to Caribbean  Show All
review by
Gail
on

for a trip to
Caribbean

cruise icon
American Express Global Travel Shield Classic
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Gail would recommend this plan to a friend or relative.
It was easy to purchase and seemed to address most things you want covered and the price seemed fair. However, since I didn't need to make a claim, it is difficult to truly assess the plan.
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review by
Robert
on

for a trip to
Caribbean

cruise icon
American Express Global Travel Shield Classic
4.33 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Robert would recommend this plan to a friend or relative.
We recently looked at insurance for an upcoming trip. Sadly, the AMEX Global Travel Shield Classic plan was nearly 50% more expensive than comparable plans. As a result, we will not be using AMEX GTSC for that trip. This is the first time that AMEX has been so out of line in pricing. It makes no sense, given our past use of AMEX. While we have been very happy in the past with AMEX, we were not 50% cost more happy.
2 of 3 people
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review by
Linda
on

for a trip to
Caribbean

cruise icon
American Express Global Travel Shield Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Linda would recommend this plan to a friend or relative.
Yes, I sure would. Had a great trip and fortunately did not have to use the insurance.
1 of 2 people
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review by
Thomasine
on

for a trip to
Caribbean

cruise icon
American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Thomasine would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
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review by
bert
on

for a trip to
Caribbean

cruise icon
American Express Global Travel Shield Deluxe
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

bert would recommend this plan to a friend or relative.
I had no claims, however I felt that I had sufficient coverage to cover any loss which may have encountered.
My only complaint is that for this and the previous similar policy, it took four attempts to have the correct birth dates printed on the policies.
2 of 2 people
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review by
Danny
on

for a trip to
Caribbean

cruise icon
American Express Global Travel Shield Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Danny would recommend this plan to a friend or relative.
I highly recommend trip insurance and we are very happy with American Express.
1 of 1 people
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review by
David
on

for a trip to
Caribbean

American Express Classic
4.00 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

David would recommend this plan to a friend or relative.
Purchased insurance for sailing trip in the Caribbean. Included air travel from SLC to Baltimore over Christmas then down to BVI for bare boat charter. I did injure my foot on trip, but did not require medical treatment. Return trip included flights back to Baltimore and then on to SLC. Lot of opportunity for lost luggage or missed flights. Fortunately all went according to schedule and insurance was not used, but was reassuring we had coverage.
1 of 1 people
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Note: This review is for an earlier version of the plan.
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review by
Vicki
on

for a trip to
Caribbean

cruise icon
American Express Classic
4.00 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Vicki would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
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review by
Richard
on

for a trip to
Caribbean

cruise icon
American Express Classic
3.67 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. 3.7 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Richard would recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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review by
Michael
on

for a trip to
Caribbean

cruise icon
American Express Classic
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Michael would recommend this plan to a friend or relative.
No Review Submitted
1 of 1 people
found this review helpful
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Note: This review is for an earlier version of the plan.
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