Carol and Bill, thanks for the prompt response. You guys do a great customer service job. I have been using your company exclusively for the last 3 years because of this.

—Edward

for FrontierMEDEX

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4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars.
average rating
for 13 reviews
average by category

Coverage
4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars. 4.4 out of 5 stars.
Value
4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars. 4.6 out of 5 stars.
Claims
No Claims Filed
Satisfaction
4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars. 4.2 out of 5 stars.
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13
reviews
Showing reviews for trips to Germany  Show All
review by
Harvard
on

for a trip to
Germany

FrontierMEDEX TravMed Abroad
3.00 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. average rating
Coverage
2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars.

Harvard would recommend this plan to a friend or relative.
Unfortunately, we were unable to travel as planned because of a medical emergency two days before our departure. We knew we had travel insurance, and we THOUGHT this insurance included trip cancellation coverage. Unfortunately it did not. We are experienced travelers, and have purchased travel insurance from you many times. We are still not sure how we managed to purchase a plan without trip cancellation. I noted at the bottom of the email sent by Frontier there was a paragraph about "optional cancellation" coverage. I would just encourage consumers to carefully review the provisions included in the plan before you purchase, and to not hesitate to call the company to ask questions!
1 of 1 people
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  • Mike
    InsureMyTrip
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    Thank you for taking the time to provide feedback. Please note, we are available 7 days a week, 365 days a year to assist you in purchasing the best policy for your travel needs.
    May 05,2013
review by
Dennis
on

for a trip to
Germany

FrontierMEDEX TravMed Abroad
4.00 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Dennis would recommend this plan to a friend or relative.
No Review Submitted
2 of 6 people
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review by
Richard
on

for a trip to
Germany

FrontierMEDEX TravMed Choice US
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Richard would recommend this plan to a friend or relative.
Complete ease of initiation at reasonable cost, great comfort knowing that policy is there if needed.
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review by
Elizabeth
on

for a trip to
Germany

FrontierMEDEX TravMed Abroad
4.67 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. 4.7 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Elizabeth would recommend this plan to a friend or relative.
Price vs coverage comparison gives this plan a high rating. Could not rate total satisfaction as did not need to file claim to evaluate claim handling which is a most important evaluation point.
2 of 2 people
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review by
Janice
on

for a trip to
Germany

FrontierMEDEX TravMed Abroad
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Janice would recommend this plan to a friend or relative.
No Review Submitted
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review by
Maryann
on

for a trip to
Germany

cruise icon
FrontierMEDEX TravMed Abroad
4.33 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. 4.3 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.

Maryann would recommend this plan to a friend or relative.
Thank goodness I didn't have to use it, but thought I was well covered in case of a medical emergency.
1 of 1 people
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review by
Joanne
on

for a trip to
Germany

FrontierMEDEX TravMed Choice US
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Joanne would recommend this plan to a friend or relative.
The price of the plan was very reasonable for 4 people. We were fortunate that we did not have to use it.
We will use this again the next time we travel abroad.
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Note: This review is for an earlier version of the plan.
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review by
Sonja
on

for a trip to
Germany

FrontierMEDEX TravMed Choice US
3.00 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. average rating
Coverage
4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars. 4.0 out of 5 stars.
Value
2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars. 2.0 out of 5 stars.
Claims
no claim filed
Satisfaction
3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars. 3.0 out of 5 stars.

Sonja would recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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review by
Julie
on

for a trip to
Germany

FrontierMEDEX TravMed Choice US
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Julie would recommend this plan to a friend or relative.
Fortunately nothing happened during the trip, but it was great peace of mind to have the coverage
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Note: This review is for an earlier version of the plan.
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review by
Robert
on

for a trip to
Germany

FrontierMEDEX TravMed Abroad
5.00 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. average rating
Coverage
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Value
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.
Claims
no claim filed
Satisfaction
5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars. 5.0 out of 5 stars.

Robert would recommend this plan to a friend or relative.
The proposed plans were easy to compare. We found the individual ratings helpful. We felt secure with the policy and equally happy that we did not have cause to use it.
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Note: This review is for an earlier version of the plan.
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