Global Alert! Preferred plan is a good value but the coverage is secondary to any other policies you may have. For trip cancellation or interruption it is fine but the claim process I went through last year when I did have a claim was excessive. They even required a copy of my credit card statement as proof that I had purchased the policy even when I had gone through InsureMyTrip to purchase it! Medical coverage for the USA and Canada would have easily been covered by my own medical insurance policy as primary but not in other countries. Therefore, I would recommend purchasing a primary travel insurance policy to cover even clinic or outpatient visits in Europe, Africa, Asia or the like. Most foreign clinics and hospitals will require payment in cash for services so at least a quick cash advance should be provided in a travel insurance policy. Will not likely use Global Alert! Preferred again due to the limitation in primary coverage for foreign travel.

We have a large group that travels frequently and I recommend that they all use your insurance and go through InsureMyTrip.com

Didn't need to use good to know it was there.

The people at Global Alert are always helpful, courteous, and professional. We use this service everytime we travel. BRAVO!

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I had to cancel this trip before we left due to a ruptured appendix. There was a ground stop at the airport that we had to make connections at so rescheduled for the next day. The next day is when I had my appendix ruptured. I filed for the insurance about 2 weeks later. TripMate handled the claim. It took 2 months for them to pay with me calling them frequently. While the representatives were nice, no one could do anything to see speed up the delay in my claim. I had to resend some of my paperwork since they had lost it. They would tell me that they had everything needed but things kept on getting delayed. No one would connect me with a supervisor. They were checking on things like a refund on the airplane ticket which I did not even claim since the airline had refunded that to me. Delay, delay, delay. Very unresponsive. The policy itself is fine. TripMate handles many of policies that are on this site. My advice is to go to TripMate's web page under claims to see the list that they handle - and then not use any of those companies since the claim process is very poor. I had purchased another policy for a trip in January that I had to cancel due to complications from the ruptured appendix. That company (Travel Insured International) handled my claim for the deposits that I had made and refunded all of my money within 2 weeks of my first contact with them. I will use them again.

Good coverage for a reasonable amount. Just glad that I did have to file a claim.

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