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Preferred Plus
3.33




average rating




average rating
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Value








Claims
no claim filed
no claim filed
Satisfaction








jonathan would not
recommend this plan to a friend or relative.
Bad disclosure and inconsistent disclosure about whether or not I needed to register and send proof of actual expenses to the company prior to the trip. I received different answers to that question the two times I called. Company also seems to play a game of "gotcha", about revealing full cost of trip, and what is necessary to disclose/insure.
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Global Alert!
Preferred
3.67




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








James would
recommend this plan to a friend or relative.
No Review Submitted
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Global Alert!
Preferred
5.00




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








Joseph would
recommend this plan to a friend or relative.
No Review Submitted
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Global Alert!
Preferred
4.00




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








Ellen would
recommend this plan to a friend or relative.
I did not have to rely on my plan, but it was a close call when my husband became temporarily unable to walk (but resolved prior to the trip). A story from our local newspaper reported that a travel insurer denied a claim because the insured did not buy coverage for the entire amount expended on his trip. This raises an issue, because there is pressure to buy the insurance within a certain time period after making the first payment for the trip. At that point, not all the expenses are known. I estimated our total trip cost for the purpose of buying insurance, but this might not have been sufficient had we needed to make a claim. We did not know the total amount until close to the time of the trip, as we visited a number of places over a month, and were still making hotel reservations just prior to departure. It's an issue I will clarify before I purchase another policy.
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Global Alert!
Preferred
5.00




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








Christopher would
recommend this plan to a friend or relative.
No Review Submitted
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Global Alert!
Preferred
4.67




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








Stephen would
recommend this plan to a friend or relative.
No Review Submitted
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Global Alert!
Preferred
5.00




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








Stuart would
recommend this plan to a friend or relative.
We ended up not needing to use the insurance. Our experience was excellent. Using the online chat, a representative took his time explaining the different definitions and triggering events of different policies. Helped me feel confident I was getting the one that covered the events I was concerned about. Will use them again on my next trip.
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Global Alert!
Preferred
1.50




average rating




average rating
Coverage








Value








Claims








Satisfaction








Gary would not
recommend this plan to a friend or relative.
If you don't have a need to file a claim, this insurance policy is probably fine. If you're unlucky enough to have to file a claim, as we were, be prepared for an expensive and lengthy battle (7 months, in our case), and likely the involvement of an attorney, to get the insurance carrier to pay the policy benefits for which you've paid a very expensive premium. My recommendation: stay away from this insurance carrier at all costs!
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DebraInsureMyTrip
We have confirmed with Global Alert that the benefit was paid per the provisions of the policy. We are sorry for your loss.Aug 22,2012-
Gary
Debra, you are correct that the benefits were eventually paid. However, it took 7 months and about $2,000 in attorney's fees to get the insurer to read its own policy and pay accordingly. I believe that my review of this company is fair and accurate.Aug 22,2012
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Global Alert!
Preferred
4.00




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








Keith would
recommend this plan to a friend or relative.
We didn't need it, so it's difficult for me to review it.
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Global Alert!
Preferred Plus
5.00




average rating




average rating
Coverage








Value








Claims
no claim filed
no claim filed
Satisfaction








Leslie would
recommend this plan to a friend or relative.
very helpful, useful and user friendly. Thank you
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