I just wanted to email you to let you know about the wonderful service I received over the phone concerning my questions about travel medical insurance. The Customer Care representative was knowledgeable, patient, and extremely helpful. I will definitely be using your service again and recommending it to my friends and family.
—John
In this day and age, hearing from others about their purchases is crucial. With an important product like travel insurance, it’s even more valuable. Explore the thousands of travel insurance reviews we've collected from real customers to help you decide which product is right for you.
HCC Medical Insurance Services
Atlas International
average rating
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Ryanne would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
Donald would
recommend this plan to a friend or relative.
Everything in our trip was fine so we did not need to file any claims. We are fortunate that it all turned out okay but were at peace of mind the moment we planned for our trip and booked the insurance because it was nice to know we had this if we needed anything at all, just in case.
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
Sharon would
recommend this plan to a friend or relative.
We are planning another trip to Canada in August & will buy this Insurance again. Easy to purchase online. Very reasonable.
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
Laurence would
recommend this plan to a friend or relative.
Just glad I had a safe trip and didn't have to contact you. Thank you for your service.
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
carla would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
Diana would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
Joseph would
recommend this plan to a friend or relative.
No Review Submitted
1
of
1
people
found this review helpful
found this review helpful
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Claims
Satisfaction
RALPH would
recommend this plan to a friend or relative.
My unhappiness is due to the fact that I was only reimbursed for 80% of the total cost of my wife's medical care (I am sure this is stated in the fine print somewhere, but I didn't see it) and it took over a month and a half to receive a response from HCC.
I am not poor and could easily have covered the entire cost of my wife's medical care out-of-pocket. What really annoys me is that I purchased this insurance from you to protect myself against a catastrophic (but extremely unlikely) medical expense, but I now know that due to the 80% rule, I would have been out-of-pocket for $5000, $10,000 or even $20,000, which I definitely could not have afforded.
On a happier note, I called HCC customer service before taking my wife to the doctor, and the person I spoke to was courteous, efficient and knowledgeable.
I am not poor and could easily have covered the entire cost of my wife's medical care out-of-pocket. What really annoys me is that I purchased this insurance from you to protect myself against a catastrophic (but extremely unlikely) medical expense, but I now know that due to the 80% rule, I would have been out-of-pocket for $5000, $10,000 or even $20,000, which I definitely could not have afforded.
On a happier note, I called HCC customer service before taking my wife to the doctor, and the person I spoke to was courteous, efficient and knowledgeable.
18
of
18
people
found this review helpful
found this review helpful
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
Kayle would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
HCC Medical Insurance Services
Atlas International
average rating
Coverage
Value
Satisfaction
Matthew would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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For the Certificate Period, Underwriters will pay 80% of the next $5,000 of Eligible Expenses after the Deductible, then 100% to the Overall Maximum Limit. Coinsurance will be waived if expenses are incurred within the PPO and expenses are submitted to Underwriters for review and payment directly to the provider.