Just wanted to drop your company a note. Your service was excellent and very easy to use. I appreciate the help on deciding which company to use. Thanks again.
—Randy
In this day and age, hearing from others about their purchases is crucial. With an important product like travel insurance, it’s even more valuable. Explore the thousands of travel insurance reviews we've collected from real customers to help you decide which product is right for you.
Travel Insured
Trip Protector Lite Expanded
average rating
Coverage
Value
Satisfaction
Howard would
recommend this plan to a friend or relative.
The plan provides the coverage we require to comfortable travel and to know that almost any emergency is covered. We could not travel without it.
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Note: This review is for an earlier version of the plan.
Travel Insured
Worldwide Trip Protector
average rating
Coverage
Value
Satisfaction
Richard would
recommend this plan to a friend or relative.
We made flight reservations ($6,000) and made payments to several rental homes three months prior to our trip. The trip insurance gave us comfort knowing we had much less money at risk in the event we could not take our trip.
I thought the policy we purchased was reasonably priced and the contract was easy to read and understand.
As we did not file a claim, I cannot comment on the insurance provider.
I thought the policy we purchased was reasonably priced and the contract was easy to read and understand.
As we did not file a claim, I cannot comment on the insurance provider.
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Note: This review is for an earlier version of the plan.
Travel Insured
Trip Protector Lite Expanded
average rating
Coverage
Value
Satisfaction
PAULA would
recommend this plan to a friend or relative.
Actually I had a problem on the trip and it raised a question about how trip insurance works. My flight from Boston to St. Thomas was delayed to the extent that I knew I was going to miss the last ferry to my destination in the British Virgin Islands. I would have to take a room in St Thomas and forfeit a night at my destination at a rate of $500.
I called your claims department to find out if they would cover the additional expense of a private water taxi to get to my destination. They kept telling me the delay had to be for more than 6 hours. I cannot relate this time factor to what was essentially a missed connection. I tried to explain to them that if I spent additional money I would get there in less than a 6 hour delay but then they said it wouldn't be covered.
It ended up that other people heard me on the phone at the airport gate and we got a group of 12 together to hire the water taxi. We barely make it in time to get through customs by paying them overtime. But all's well that ends well! Had a fabulous second stay at Frenchmans Cay in Tortola. Will be going back next year.
I would Ike a clarification of how a missed connection relates to a time interval.
Thank you.
I called your claims department to find out if they would cover the additional expense of a private water taxi to get to my destination. They kept telling me the delay had to be for more than 6 hours. I cannot relate this time factor to what was essentially a missed connection. I tried to explain to them that if I spent additional money I would get there in less than a 6 hour delay but then they said it wouldn't be covered.
It ended up that other people heard me on the phone at the airport gate and we got a group of 12 together to hire the water taxi. We barely make it in time to get through customs by paying them overtime. But all's well that ends well! Had a fabulous second stay at Frenchmans Cay in Tortola. Will be going back next year.
I would Ike a clarification of how a missed connection relates to a time interval.
Thank you.
1
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1
people
found this review helpful
found this review helpful
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Note: This review is for an earlier version of the plan.
Travel Insured
Worldwide Trip Protector
average rating
Coverage
Value
Satisfaction
Elaine would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
Travel Insured
Worldwide Trip Protector
average rating
Coverage
Value
Satisfaction
Robert would not
recommend this plan to a friend or relative.
Did not cover a flight cancellation by the airline.
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Note: This review is for an earlier version of the plan.
Travel Insured
Trip Protector Lite
average rating
Coverage
Value
Satisfaction
LYNN would
recommend this plan to a friend or relative.
Made a few changes between purchase date and travel date with the help of staff. All went well.
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Note: This review is for an earlier version of the plan.
Travel Insured
Worldwide Trip Protector
average rating
Coverage
Value
Satisfaction
Michael would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
Travel Insured
Trip Protector Lite Expanded
average rating
Coverage
Value
Satisfaction
Gerald would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
Travel Insured
Worldwide Trip Protector
average rating
Coverage
Value
Satisfaction
Tracy would
recommend this plan to a friend or relative.
It was a comfort to have the coverage but thankfully I had no reason to file a claim so I know nothing of servicing claims :-)
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Note: This review is for an earlier version of the plan.
Travel Insured
Worldwide Trip Protector
average rating
Coverage
Value
Satisfaction
Daniel would
recommend this plan to a friend or relative.
No Review Submitted
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Note: This review is for an earlier version of the plan.
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There are policies available that require only a 3 hour delay to trigger a missed connection benefit. We are always available via phone, chat or email to answer any questions regarding your policy.
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