I found your answer complete, clear, and exactly what I needed to make a decision. Thank you for your prompt answer. I purchased the Medical Evacuation. Also, after the purchase, I had to make a call to customer service to clear an issue on the insurance. They were very nice and, like you, provided the information I needed. THANK YOU.
—Bill
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MikeInsureMyTrip
Thank you for taking the time to review your Travelex policy. Good news, in regard to your comment about naming beneficiaries on your policy, the beneficiary field on our site allows you enough room to name primary beneficiaries and secondary beneficiaries for each traveler. Should you ever need assistance, please feel free to contact us via phone, email or chat.Apr 03,2013




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As marketed, it seemed to have the emergency health care coverage I needed for a ski trip to Europe (my girl friend did not have any type of health insurance, so I thought it prudent to get something).
I talked to a representative on the phone to try to confirm what was covered and what was not. The agent was very patient and answered my questions fairly completely. I called back to talk to another representative to confirm what the first had told me. I got different, less satisfying answers. This is what my experience with insurance companies has been, not everyone interprets things the same. I crossed my fingers and purchased it anyway, as it seemed a fair price compared to other comparable insurance available.
I went on the trip, nothing happened, no claim needed.
So I can only say that their sales office will answer the phone, I can't say if they would actually ever pay a claim. So I'm rating them 3 stars.
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