So nice to have a policy of follow-up to a client and wish them bon voyage. Thank you. Unfortunately, we had to cancel our plans. Your accounting department pleasantly refunded our premium weeks ago. I can assure you, we and our friends will be recommending you to others and will come back to you for our insurance needs.
—Joe
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I have used Travel Guard on a number of occasions but luckily have never needed them, therefore I wouldn't have known how excellent they were.
However on my last trip to Israel, I got sick and had to cancel my scheduled flight back. The people at Travel Guard were so considerate and respectful and told me what I needed from the doctor and then took care of my arrangements and everything else when I was able to travel. I work in Healthcare and frankly find customer service at an all time low therefore, I was shocked by the wonderful way I was treated. They even called the day I got home, to find out how the trip went and to find out if there was anything I needed!! Hopefully I will never need to call on them again but I certainly will use their flight insurance each time I fly.
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