American Express

Note: American Express is not accepting enrollments in American Express Travel Insurance or Global Travel Shield anywhere at this time (not just on our website). We apologize for the inconvenience.

"Travelers might be interested in knowing that all of the plans underwritten by Amex include a pre-existing conditions waiver, as long as they meet eligibility criteria. They should check the specific plan for details about the requirements."
-- Meghan, IMT Product Team

With nearly 20 years of travel insurance experience, AMEX Assurance Company, a wholly owned insurance subsidiary of American Express Company, provides a wide spectrum of travel insurance products to meet a variety of travel needs.

  • Backed by American Express' award-winning customer service
  • Bundled products provide coverage for every aspect of your trip

We offer the following products from American Express, dependent upon what state you live in:

  • Global Travel Shield
  • American Express Travel Insurance

Classic

  • Covers trips up to 31 days in length
  • Trip cancellation and interruption coverage
  • Travel must be by common carrier
  • Pre-Existing Condition Waiver available (if eligible)
More benefits...

Deluxe

  • Covers trips up to 31 days in length
  • Travel must be by common carrier
  • Comprehensive trip cost protection
  • Baggage delay of 3+ hours
More benefits...

Gold

  • Optional Cancel for Business Reasons (if eligible)
  • Covers trips up to 60 days in length
  • Covers travel delay if on a scheduled airline
  • Hotel/Motel Personal Property benefit
More benefits...

Platinum

  • Highest limits of coverage
  • Optional Cancel for Business Reasons (if eligible)
  • Baggage delay of 3+ hours
  • AD&D benefits
More benefits...

Reviews

Latest Reviews

American Express
Classic
Good communication with the claims representative regarding a claim. Once required documents were submitted, claim was paid promptly.
William A.
American Express
Gold
Plan covered all my needs. It was easy to buy and comparison tool for various plans is very useful. I have bought insurance for over 10 trips, but did not have to file a claim.
Jai D.
American Express
Classic
Five or six years ago I used America Express travel insurance for what would have been a big loss for me. I like the reassurance of travel insurance.
james m.
American Express
Classic
Fortunately, we did not need to file a claim with American Express for this trip. However, the plan documents were clear, the price was competitive, and the coverage was comprehensive. I would rate the overall experience as positive.
Linda B.
American Express
Global Travel Shield Deluxe
Fortunately, we did not have the need to file a claim! The cost of this plan was 1/2 to 1/3 less than the cost of the plan offered by our travel provider and seemed to cover the same major concerns we had--cancellation and medical coverage.
Ardith H.
See all reviews

American Express Claims and assistance

Claims

(800) 228-6855 (Within US)
7am - 9pm CST, Monday-Friday
9am - 6pm CST Saturday & Sunday
(303) 273-6497 (If overseas, call collect.)
Fax: (800) 858-5971

Emergency

(800) 228-6855 (Within US)
(303) 273-6497 (If overseas, call collect.)

Mailing Address

AMEX Assurance Company
PO Box 981553
El Paso, TX, 79998-9920

Claims

(800) 228-6855 (Within US)
7am - 9pm CST, Monday-Friday
9am - 6pm CST Saturday & Sunday
(303) 273-6497 (If overseas, call collect.)
Fax: (800) 858-5971

Emergency

(800) 228-6855 (Within US)
(303) 273-6497 (If overseas, call collect.)

Mailing Address

AMEX Assurance Company
PO Box 981553
El Paso, TX, 79998-9920

Claims

(800) 228-6855 (Within US)
7am - 9pm CST, Monday-Friday
9am - 6pm CST Saturday & Sunday
(303) 273-6497 (If overseas, call collect.)
Fax: (800) 858-5971

Emergency

(800) 228-6855 (Within US)
(303) 273-6497 (If overseas, call collect.)

Mailing Address

AMEX Assurance Company
PO Box 981553
El Paso, TX, 79998-9920

Claims

(800) 332-4899 US and Canada
7am - 9pm CST, Monday-Friday
9am - 6pm CST, Saturday & Sunday
(303) 273-6497 (If overseas, call collect.)
Fax (800) 858-5971

Emergency

(800) 332-4899 US and Canada
(303) 273-6497 (If overseas, call collect.)

Mailing Address

AMEX Assurance Company
PO Box 981553
El Paso, TX, 79998-9920

Claims

(800) 332-4899 US and Canada
7am - 9pm CST, Monday-Friday
9am - 6pm CST, Saturday & Sunday
(303) 273-6497 (If overseas, call collect.)
Fax (800) 858-5971

Emergency

(800) 332-4899 US and Canada
(303) 273-6497 (If overseas, call collect.)

Mailing Address

AMEX Assurance Company
PO Box 981553
El Paso, TX, 79998-9920

Claims

(800) 332-4899 US and Canada
7am - 9pm CST, Monday-Friday
9am - 6pm CST, Saturday & Sunday
(303) 273-6497 (If overseas, call collect.)
Fax (800) 858-5971

Emergency

(800) 332-4899 US and Canada
(303) 273-6497 (If overseas, call collect.)

Mailing Address

AMEX Assurance Company
PO Box 981553
El Paso, TX, 79998-9920

Customer questions

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