Travelex is a leading provider of travel insurance in the United States. The company was founded in 1996 when the Travelex Group purchased Tele-Trip Insurance, Mutual of Omaha's travel insurance subsidiary company.
We offer the following plans from Travelex:
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I added the rental car policy. We ended up purchasing new tires when a couple of ours blew on bad Scottish roads. The policy covered our receipts.Charles C.
It gave me the security when traveling that if I needed it, I had it. Thankfully, I didn't need it.Barbara S.
I felt extremely comfortable with the coverage for the price.Sophie P.
I cancelled a May trip to Brazil. All paperwork went smoothly and phone reps were very helpful. Thank you.Karen S.
We had to cancel a trip due to health reasons and, much to my relief, Travelex paid the claim promptly. Everyone I spoke to on the phone was helpful and I have always had good experiences with them in the past. However, I had never filed a claim before, and I was a little concerned that the insurance company would look for small, nit-picky reasons not to pay the claim, and/or create onerous administrative processes. That was not the case here -- I filed the paperwork and had a check in my mailbox about 2 weeks later. I'm rating them at 4-stars for claim processing instead of the top mark of 5-stars only because they made an error in calculating the claim amount, which required a few phone calls to fix -- though again to their credit, they promptly sent a second check for the remaining amount. The claims process would benefit from some modernization, as well -- I had to send hard copy forms in by fax or mail, when it would have been easier just to file the claim online and upload my documentation.Sean P.
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