Travelex is a leading provider of travel insurance in the United States. The company was founded in 1996 when the Travelex Group purchased Tele-Trip Insurance, Mutual of Omaha's travel insurance subsidiary company.
We offer the following plans from Travelex:
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We had to cancel a trip due to health reasons and, much to my relief, Travelex paid the claim promptly. Everyone I spoke to on the phone was helpful and I have always had good experiences with them in the past. However, I had never filed a claim before, and I was a little concerned that the insurance company would look for small, nit-picky reasons not to pay the claim, and/or create onerous administrative processes. That was not the case here -- I filed the paperwork and had a check in my mailbox about 2 weeks later. I'm rating them at 4-stars for claim processing instead of the top mark of 5-stars only because they made an error in calculating the claim amount, which required a few phone calls to fix -- though again to their credit, they promptly sent a second check for the remaining amount. The claims process would benefit from some modernization, as well -- I had to send hard copy forms in by fax or mail, when it would have been easier just to file the claim online and upload my documentation.Sean P.
We particularly wanted coverage for interruption of our trip due to the illness of a family member, since one of us has an elderly, frail mother. The coverage eased our minds.Leona F.
Unfortunately, for the first time in 30 years I had to file a claim when I fell and was unable to leave on my trip. Claim application was sent immediately with clear directions for filing, and the refund was issued promptly with no hassle. Will use them again and recommend highly. Thank you Travelex!Carol D.
It was great to know I was protected from some unforeseen circumstance. This policy was less expensive than that provided by my travel company with just as much coverage.Edwin W.
I felt reassured with Travelex's plan in place.Nannette O.
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