Travelex

"In my opinion, Travelex is the best insurer for those traveling with pets."
-- Rick, IMT Customer Care

Travelex is a leading provider of travel insurance in the United States. The company was founded in 1996 when the Travelex Group purchased Tele-Trip Insurance, Mutual of Omaha's travel insurance subsidiary company.

  • Travelex Insurance Services is part of the Travelex Group, the world's largest non-bank foreign exchange services provider
  • Operates in over 30 countries with 6,000 employees worldwide
  • All plans include worldwide assistance and concierge services

We offer the following plans from Travelex:

  • Travel Basic (good for budget-minded travelers who need basic essential coverages)
  • Travel Select (mid-range plan with optional Paks to provide customized coverage for your needs)
  • Travel Max (highest coverage limits, plus time-sensitive benefits such as Cancel for Any Reason and Pre-Existing Conditions Waiver)
  • Flight Insure Plus (Accidental Death and Dismemberment coverage plus some additional benefits)
  • Flight Insure Plus - Flight Only (basic Accidental Death and Dismemberment coverage for your travel on a commercial airline)

Get a quote to view the Travelex plans that are available to you.

Travel Basic

  • Budget Friendly
  • Trip cancellation and interruption
  • Post departure benefits
  • Optional Paks to enhance coverage
More benefits...

Average rating:

from 479 customers

Travel Select

  • Children under age 21 are free if there is a covered adult.
  • Trip cancelation and interruption
  • Optional Paks to enhance coverage
  • 24/7 emergency assistance services
More benefits...

Average rating:

from 408 customers

Travel Max

  • Highest limits of coverage
  • Comprehensive trip cost protection
  • Coverage for pre-existing conditions (if eligible)
  • Optional Cancel for Any Reason (if eligible)
More benefits...

Average rating:

from 134 customers

Flight Insure Plus

  • Accidental Death & Dismemberment - Flight
  • Multiple benefit options
  • Single trip or multi-trip options
  • Basic medical and emergency medical evacuation coverages
More benefits...

Average rating:

from 103 customers

Flight Insure Plus (Flight Only)

  • Accidental Death & Dismemberment - Flight
  • Multiple benefit options
  • Single or multi-trip option
  • 24/7 emergency assistance services
More benefits...

Average rating:

from 119 customers

Reviews

Latest Reviews

Travelex
Travel Select
I added the rental car policy. We ended up purchasing new tires when a couple of ours blew on bad Scottish roads. The policy covered our receipts.
Charles C.
Travelex
Travel Basic
It gave me the security when traveling that if I needed it, I had it. Thankfully, I didn't need it.
Barbara S.
Travelex
Travel Select
I felt extremely comfortable with the coverage for the price.
Sophie P.
Travelex
Travel Select
I cancelled a May trip to Brazil. All paperwork went smoothly and phone reps were very helpful. Thank you.
Karen S.
Travelex
Travel Select
We had to cancel a trip due to health reasons and, much to my relief, Travelex paid the claim promptly. Everyone I spoke to on the phone was helpful and I have always had good experiences with them in the past. However, I had never filed a claim before, and I was a little concerned that the insurance company would look for small, nit-picky reasons not to pay the claim, and/or create onerous administrative processes. That was not the case here -- I filed the paperwork and had a check in my mailbox about 2 weeks later. I'm rating them at 4-stars for claim processing instead of the top mark of 5-stars only because they made an error in calculating the claim amount, which required a few phone calls to fix -- though again to their credit, they promptly sent a second check for the remaining amount. The claims process would benefit from some modernization, as well -- I had to send hard copy forms in by fax or mail, when it would have been easier just to file the claim online and upload my documentation.
Sean P.
See all reviews

Travelex Claims and assistance

Claims

1-866-968-2061
Fax: 1-877-367-2496

Emergency

Within U.S.A. & Canada 1-855-892-6495
Outside U.S.A. & Canada 603-328-1373

Mailing Address

Stonebridge Casualty Insurance Company
Claims Administration Office of Stonebridge Casualty
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305

Claims

1-866-968-2061
Fax: 1-877-367-2496

Emergency

Within U.S.A. & Canada 1-855-892-6495
Outside U.S.A. & Canada 603-328-1373

Mailing Address

Stonebridge Casualty Insurance Company
Claims Administration Office of Stonebridge Casualty
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305

If purchased prior to September 9, 2011

Claims

(888)-493-5378
7:30am - 5:00pm CST Monday-Friday

Emergency

(866) 930-9806 US and Canada
(603) 328-1965 (If overseas, call collect.)
Dialing 0 for Operator does not work in all countries; we suggest you access the following link prior to departure on your trip for collect calling instructions http://www.usa.att.com/traveler/tools/wallet.jsp

Mailing Address

Nationwide Claims Administration
Travelex Travel Claim
P.O. Box 6866
Shawnee Mission, KS 66206

Claims

1-866-968-2061
Fax: 1-877-367-2496

Emergency

Within U.S.A. & Canada 1-855-892-6495
Outside U.S.A. & Canada 603-328-1373

Mailing Address

Stonebridge Casualty Insurance Company
Claims Administration Office of Stonebridge Casualty
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305

If purchased prior to September 9, 2011

Claims

(888)-493-5378
7:30am - 5:00pm CST Monday-Friday

Emergency

(866) 930-9806 US and Canada
(603) 328-1965 (If overseas, call collect.)
Dialing 0 for Operator does not work in all countries; we suggest you access the following link prior to departure on your trip for collect calling instructions http://www.usa.att.com/traveler/tools/wallet.jsp

Mailing Address

Nationwide Claims Administration
Travelex Travel Claim
P.O. Box 6866
Shawnee Mission, KS 66206

Claims

1-866-968-2061
Fax: 1-877-367-2496

Emergency

Within U.S.A. & Canada 1-855-892-6495
Outside U.S.A. & Canada 603-328-1373

Mailing Address

Stonebridge Casualty Insurance Company
Claims Administration Office of Stonebridge Casualty
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305

If purchased prior to September 9, 2011

Claims

(888)-493-5378
7:30am - 5:00pm CST Monday-Friday

Emergency

(866) 930-9806 US and Canada
(603) 328-1965 (If overseas, call collect.)
Dialing 0 for Operator does not work in all countries; we suggest you access the following link prior to departure on your trip for collect calling instructions http://www.usa.att.com/traveler/tools/wallet.jsp

Mailing Address

Nationwide Claims Administration
Travelex Travel Claim
P.O. Box 6866
Shawnee Mission, KS 66206

Claims

1-866-968-2061
Fax: 1-877-367-2496

Emergency

Within U.S.A. & Canada 1-855-892-6495
Outside U.S.A. & Canada 603-328-1373

Mailing Address

Stonebridge Casualty Insurance Company
Claims Administration Office of Stonebridge Casualty
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305

If purchased prior to September 9, 2011

Claims

(888)-493-5378
7:30am - 5:00pm CST Monday-Friday

Emergency

(866) 930-9806 US and Canada
(603) 328-1965 (If overseas, call collect.)
Dialing 0 for Operator does not work in all countries; we suggest you access the following link prior to departure on your trip for collect calling instructions http://www.usa.att.com/traveler/tools/wallet.jsp

Mailing Address

Nationwide Claims Administration
Travelex Travel Claim
P.O. Box 6866
Shawnee Mission, KS 66206

Claims

1-866-968-2061
Fax: 1-877-367-2496

Emergency

Within U.S.A. & Canada 1-855-892-6495
Outside U.S.A. & Canada 603-328-1373

Mailing Address

Stonebridge Casualty Insurance Company
Claims Administration Office of Stonebridge Casualty
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305

If purchased prior to September 9, 2011

Claims

(888)-493-5378
7:30am - 5:00pm CST Monday-Friday

Emergency

(866) 930-9806 US and Canada
(603) 328-1965 (If overseas, call collect.)
Dialing 0 for Operator does not work in all countries; we suggest you access the following link prior to departure on your trip for collect calling instructions http://www.usa.att.com/traveler/tools/wallet.jsp

Mailing Address

Nationwide Claims Administration
Travelex Travel Claim
P.O. Box 6866
Shawnee Mission, KS 66206

Customer questions

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Customer Ratings

Our customers rate Travelex plans
(4.52)

based on 1244 reviews.

Customers who filed claims rate Travelex plans
(4.55)

based on 84 reviews.

98% of customers would recommend Travelex to a friend or relative.

Quote Travelex plans