Travel Guard Gold
My son had a bad cough through the night. First thing in the morning, we contacted Travel Guard to see which doctor(s) he could go to. They asked 40 minutes of questioning, then the line got disconnected. I called back and had to go through the questioning again. Then I was told I had to wait for a medical rep to call me back because they were all "unavailable." That call came many hours later, and by that time the schedule for the day was shot. In the end, the medical rep saying my son could've gone to any doctor, but the customer reps wouldn't give me that basic information. I was so disgusted by the whole thing that I didn't go through the insurance because I didn't want to deal with Travel Guard again.
Bottom line: They are unavailable for emergencies. And if you have a tight vacation schedule, you DON'T want to be waiting hours for callbacks to see a doctor.
Shayel A. would not recommend this plan to a friend or relative.
11 of 11 people found this review helpful