Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
(4.57 out of 5)
based on 20594 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 59 travel insurance plans available. Prices paid recently for these plans range from $4 to $577 USD.

Showing 11-20 of 234 Reviews

Filters: the Bahamas
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Filed claim
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
InsureAssist TravCan Premier
I had to cancel our trip due to the death of my wife. I filed a claim to recover my non-refundable deposit of $500.00. Within a week or two I received a check for the full amount of my claim. I was very pleased with how my claim was handled with no hassle I will use this service again.
James S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
M.H. Ross Advantage Asset Plus
ORIGINAL POST:
It, has been two months since my claim for a missed cruise. We had purchased a 3 day cruise which included airfare from PHL to FT. Lauderdale for a Feb 14th Valentine Cruise. Weather forced our flight to be cancelled. Along with flights 3 days prior and and after. After all documents were sent to MH Ross, EVERYTHING that was requested, we are now 2 months after our initial claim, and they are still reviewing documents, and have only asked us to send in more and more info to substantiate our claim that the cruise was cancelled. Well our cruise was not cancelled, we couldn't make the flight to get on the cruise. Thats the part they don't understand. They have all the info our flight getting into port was cancelled, but since we cant document the cruise was cancelled, they are not responding to our requests. Even after showing refunds from port taxes from the cruise ship and emails from the cruise ship that we did not make it.

I will update this review upon final determination, but NO I would not recommend this to anyone. Poor customer service, even as I write this, now 15 minutes into it, I have been on hold with there "emergency line" with absolutely no response yet, other than an automated message saying YES we except collect calls.

I do not recommend. Stay away.

**UPDATED 5-14-2014** After months of waiting MH Ross did make whole their responsibility for loss travel. I advise anyone who works through the insurance to have a copy of every document, page, email, receipt, ticket stub, picture, news article, letter, etc ready to be provided. After several phone calls to generic customer service, (Underwriters from elsewhere handle the claim, telephone representatives just take messages) and several documents, they did mail us a check.

Overall just don't expect that the insurance is going to have a quick enough turn around (plan states 7-14 days) of funds to book your new travel plans in the same season you were originally traveling in, if you have to make a claim.

Also to note that insuremytrip is a broker, and in a claim situation they are out of the loop, you call the insurer direct. So calls to them are not helpful. And as mentioned above MHRoss telephone reps just give generic responses, although very polite and understanding on the phone.

Overall I would use Insuremytrip.com again and am glad I did.
Joseph M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry for the frustration you experienced in waiting for your claim to be resolved. In the future, if you experience issues early on in the claims process, please reach out to InsureMyTrip as we do employ customer advocates that assist our customers in resolving claims.
    May 16,2014
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
GeoBlue Voyager Choice
GeoBlue provided coverage that was not included in the insurance through the cruise line. I will certainly consider GeoBlue in the future.
Robert R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
Nationwide Mutual Insurance Essential
Peace of mind. This was a safety net if we needed it.
robert a. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
TravelSafe Classic Plus
After comparing several plans for a cruise this was the best for us. I needed a couple of things changed after initial purchase and e-mailed the request. They made the changes and e-mailed me back the updated policy. Everything was good, thankfully no need to use it.
Timothy D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
Travel Insured Worldwide Trip Protector Lite
Great plan for what I needed.
charles k. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
Allianz Global Assistance Classic
Always better to be safe than sorry. This policy took a little of the stress off of our vacation. Thankfully, we did not need to use the insurance, but it was nice to know that we had it.
Lynette K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
CSA Travel Protection Custom
Very easy and efficient way to get travel insurance. Thankfully we did not need to use it but always nice to have peace of mind.
Richard J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
InsureAssist TravCan Premier
Thank you! I purchased this coverage being very cautious, but never intending to use it. Unfortunately, we had to cancel our trip and InsureAssist's claims team was fabulous through the entire process. Reimbursement was quick!! Highly recommend your entire team!
Shawn M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Bahamas. Bahamas.
The trip included a
TravelSafe Classic
Plan met all our needs, people were friendly and informative through the plan selection process.
Michael M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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