Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 27,271 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
I can comment only on the matter of ease of purchase, coverage, and cost. The plan provided peace of mind in the event of the need to cancel a non-refundable cruise purchase.
Margaret H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
When I bought the plan I payed $240 but I looked at the same plan a few days later and it was $180. It was disappointing.
Mikhail C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Mike
    Photo
    Thank you for your review and feedback. Some insurance companies will base your price partly by determining how close you are to your departure date. The logic is that the less time you have before departure, the less likely you will have a trip cancellation claim. This is likely why you say a lower price when you checked a week or so later. We are available seven days a week to answer any questions or concerns you may have.
    Jun 18,2015
The trip included a
AXA Assistance USA Silver
I was happy that I found AXA through my online research because it covered what I needed, and the customer service representatives were very professional and helpful.
Linda G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Weather can and does reek havoc with travel plans. Because of a thunderstorm over Raleigh I had to spent the night in Newark. All I needed to get was an irregularity report, which was no trouble. I was re-booked on a flight to Raleigh for the next day. The claims process was easy to follow. SO glad I had this insurance.
Joan S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Thanks for the great assistance
Farhad E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Allianz Global Assistance claims representatives were very helpful in processing my claim. The procedure was timely and efficient. I would certainly recommend Allianz without hesitation.
Gerald S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Travel Guard Basic
Plan was very comprehensive when traveling to 6 countries in Europe. Due to each country's differences, medical, baggage, and travel delay were critical in comparison to just trip cancellation.
Robert C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Our travel agent agent insisted we take travel insurance for this trip which included airfare and cruise in the Baltic. We did not need the insurance but we were pleased to have had the coverage "just in case"
Bonnie Ellen G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
We had to cancel a trip due to health reasons and, much to my relief, Travelex paid the claim promptly. Everyone I spoke to on the phone was helpful and I have always had good experiences with them in the past. However, I had never filed a claim before, and I was a little concerned that the insurance company would look for small, nit-picky reasons not to pay the claim, and/or create onerous administrative processes. That was not the case here -- I filed the paperwork and had a check in my mailbox about 2 weeks later. I'm rating them at 4-stars for claim processing instead of the top mark of 5-stars only because they made an error in calculating the claim amount, which required a few phone calls to fix -- though again to their credit, they promptly sent a second check for the remaining amount. The claims process would benefit from some modernization, as well -- I had to send hard copy forms in by fax or mail, when it would have been easier just to file the claim online and upload my documentation.
Sean P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Very excellent customer service representative helped us identify and pick the plan with all the coverages we needed. Good Work!
Michael S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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