Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.57 out of 5)
based on 25,434 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
John Hancock Silver
Thankfully, I did not need to use the plan, however, I was at ease, knowing that if I needed it..It was there for me.
Teresa H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
I have purchased this plan twice for two different trips. On the first trip, I got very ill and ended up making a claim for a doctor visit. It was paid right away with no trouble. So I bought the same plan again for a trip to Asia, having had a good experience the first time.

On the second trip, we had to make alternate plans on the fly (while abroad, mid-trip) after extreme flooding made one of our original destinations unsafe. We did not get prompt or useful advice in advance from the insurer regarding what they would cover, so we changed our plans in the most economical way we could manage, while still salvaging that part of the trip. After we submitted our claims, the insurer rejected our claims entirely, denying coverage under provisions that were not applicable to our claims and failing to address the provisions that were applicable. I called and spoke to them; they persisted in denying our claims. I sent them a letter explaining what provisions we were claiming under; they sent a letter back denying our claims without addressing my explanations or the applicable policy provisions. They then refused to reconsider when I submitted an appeal. I then filed a claim with my State agency regarding the insurer's handling of my claim. Lo and behold, our claims were immediately paid.

I guess the moral of this story is to hope that nothing goes wrong when you buy trip insurance, but if you buy this plan and something does go wrong, you better hope it's something straight-forward like needing a doctor's visit, and not that you have to re-route your trip due to a natural disaster. This company did not care to read and apply its policy provisions when processing our claims, nor did they give an intelligible or coherent response to our correspondence regarding our claims. They only paid our claims after the state oversight agency began an investigation into my complaint. Poor form indeed.
Julie M. would recommend this plan to a friend or relative.
32 of 33 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Travel Guard Silver
Thank heavens I did not have to use the plan!!!!!
Thus, I am not that knowledgeable regarding the plan, except the agent helped me choose it on the basis of reasonable cost for the services provided, including waiver of previous conditions(?)
I have the same plan for a trip in April !
Please note I was satisfied on the basis I did not have to use coverage so ratings above are not bases on experience with plan...luckily
Virginia V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
TruTravel Insurance Super Saver
Fortunately I didn't need the coverage, but was good to have in the event I did.
Leslie K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Seven Corners Roundtrip Choice
My trip was awesome and I did not need to use the insurance plan that I had purchased. But it gave me peace of mind to know that I had it. The customer service department was very helpful in reviewing the various plans that were and available and finding the right one for me.
Bonnie H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Kathy Haught
    Seven Corners
    Photo
    Hello!

    That's wonderful that you had a great trip. I'm really happy that our Customer Service unit was able to help you with your travel insurance.

    Please don't hesitate to let us know if you need any further assistance!

    Thanks so much!
    Kathy
    Jan 27,2012
American Express Global Travel Shield Deluxe
Our trip was wonderful. We had no issues and will not be filing a claim. It was worth the peace of mind. Thank you
carolyn c. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
My trip was long and had a big adventure travel portion so it was expensive. Getting insurance was highly recommended. I had a lot of in country travel as well. There was a lot that could go wrong. This was the first time I have decided to purchase insurance. I shopped on line and liked this one.
Two weeks before my trip I hurniated a disk in my back and got a cortisone shot. Everyone thought I was going to have to change or cancel. I was really glad i would be covered if needed. I ended up going, I fainted on the plane, but nothing cost money. There were plenty of additional hitches like losing my ATM card, but in the end, I never needed to place a claim. The policy was well worth the peace of mind it provided.
patricia B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I did not need to use the plan but it offered some security
Robert S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
Luckily I did not have to file a claim, but customer service was great beforehand in order to make up my mind about getting this plan.
Daniel F. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
My partner and I bought the Travel Basic plan never thinking we would need it...but then I was unexpectedly in a bicycle accident that precluded me from travel. With the mounting medical bills I kept my fingers crossed that we could get our money back that we had already sunk into our (already belated) honeymoon without any hassle. And lo & behold, that's exactly what happened! We submitted all documents that we had and within 10 days of them receiving our claim & supporting documents, we had our checks in hand, no further questions asked. I would highly recommend Travelex Travel Basic and will be sure to purchase it again when we finally get to that honeymoon!
Desiree P. would recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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