Nationwide Mutual Insurance
Had our European trip cancelled at the last minute due to an air traffic controller strike in Lisbon, Portugal. Although our trans-atlantic carrier immediately provided a full refund, we needed to also cancel our European flight segments - as we were also flying from Portugal to Spain and within Spain - as well as our first night's deposit for our hotel. We contacted a Tru-Travel claims representative who proved to be very professional and courteous; she immediately began processing our claim once we provided payment verification for our flights and hotel.
Within several weeks we received a check in the mail for all our non-refundable payments.
Very pleased with Tru-Travel and their customer service. I would highly recommend them.
recommend this plan to a friend or relative.
11 people found this review helpful