Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 28,158 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: South Africa
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Filed claim
The trip included a
AXA Assistance USA Gold
The coverage was good and there was a waiver for pre-existing conditions, which I felt was of great value.
Richard M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travel Insured Worldwide Trip Protector
Had a claim and they were great in taking care of it.
Donald S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
InsureandGo Global Silver
Good coverage. Gave me a sense of well being for unforeseen events in a challenging part of the world. Provided security, even though I did not need to make use of policy.
Charles R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureandGo Global Silver
The customer service and email communication was convenient and clear. The price was good.
Alice H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
The plan covered the items I wanted.
Janine N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
John Hancock Silver
The John Hancock Silver Travel Plan provided comprehensive coverage at a reasonable cost for our Trip. I was reluctant to buy travel insurance for this trip because it was so expensive. But I was nervous not to buy insurance as well, given the nature and cost of our travel plans. JH Silver plan was perfect for us.
Kevin M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
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  • Empty Comment
The trip included a
AXA Assistance USA Silver
We did not have to file a claim, but made note of the following for future trips. We almost missed an international flight connection due to long lines at passport control. This would have cause a delay, resulting in purchasing of 2 new air tickets, food, and lodging. After returning home, I contacted AXA to see if that would have been a covered event and was told it was not covered. It is something for everyone to be aware of and I will investigate other options for my next trip.
Richard F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a terrific point which will be helpful to fellow travelers. Comprehensive travel insurance policies are designed to cover an extensive list of unforeseen events for Trip Cancellation, Trip Interruption, and Travel Delay. However, not all potential risks are covered. The AXA Assistance USA Silver plan covers the following hazards for Travel Delay:

    (a) Any delay of a Common Carrier (including Inclement Weather);
    (b) Any delay by a traffic Accident en route to a departure, in which You are or a Traveling Companion is directly or not directly involved;
    (c) Any delay due to lost or stolen passports, travel documents or money; quarantine; hijacking; unannounced Strike, Natural Disaster, civil commotion or riot;
    (d) A closed roadway causing cessation of travel to the Travel Supplier or destination of the Covered Trip, and substantiated by the department of transportation, state police, or other like authority;
    (e) Severe storms that cause a route closing validated by the National Weather Service records and local Department of Transportation records;
    (f) Avalanche that delays You from reaching Your destination or Your primary residence when returning home; or
    (g) Landslide that delays You from reaching Your destination or Your primary residence when returning home.

    The above list is extremely inclusive, but does not include scenarios such as long lines at an airport. In fact, we may not offer a plan which would cover this specific event or other similar events for Trip Interruption or Travel Delay. Please keep in mind, the terms and conditions of each policy will differ. Please refer to policy certificate to learn about how your policy benefits work. If you have questions regarding our travel insurance products or have general coverage questions, please call us at 800-487-4722.
    Jun 12,2015
  • Gina Sullivan
    AXA Assistance USA
    Photo
    Additionally, the Missed Connection benefit available through the AXA Assistance USA Silver Policy offers coverage when the missed connection is the result of a delay of 3 hours or more caused by a Common Carrier. In this case, the delay at the security checkpoint itself would not constitute a covered peril.

    MISSED CONNECTION
    We will pay the benefit shown in the Schedule of Benefits if You missed Your Covered Trip departure due to cancellation or delay for 3 or more hours of all regularly scheduled airline flights due to Inclement Weather or any delay caused by a Common Carrier. Benefits of up to the amount shown in the Schedule of Benefits are provided to cover additional Transportation expenses needed for You to join the departed Covered Trip. Coverage is secondary to any compensation provided by a Common Carrier. Coverage will not be provided to You if You are able to meet Your scheduled departure but cancel Your Covered Trip due to Inclement Weather.

    We would be pleased to assist you with any additional coverage related questions.

    Thank you for your business.
    Jun 17,2015
InsureandGo Global Gold
It was a good feeling knowing we were insured in case of emergency. We will be using your company in the future. Thanks.
Charles C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
On this safari trip there were ample chances for injury or illness, so we were comforted to have the insurance. This company seems to have the coverage we were seeking.
Margaret M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
The plan did give us the peace of mind that I was covered.
Antonia A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
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