Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.57 out of 5)
based on 25,976 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
InsureAssist TravCan Premier
This plan covered everything I needed.
Renee Helene F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AXA Assistance USA Gold
The coverage provided and premium were both reasonable, and the documents sent were easy to interpret.
Jacob G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
HCC insurance did not allow you to send any documents or claims by email and you have to mail by courier. If you live outside of the United States you'll incur further costs.
Gabriela M. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claims process. In the future, please contact InsureMyTrip and request a customer advocate. Our customer advocates can help guide customers through the claims process.

    Please see below response from HCC Medical Insurance Services:

    Dear Customer – I’m sorry to hear to you experienced issues. HCCMIS is able to accept claims via email to service@hccmis.com. In addition, claims can be submitted electronically via the Client Zone, HCCMIS’s online account management portal for customers. If you have any questions, please reach us at 1-800-605-2282 or via email at service@hccmis.com.
    May 07,2015
  • GabrielaM
    Photo
    This is not what I was told at the phone by your Customer representative. The only solution I was given was the ordinay mailing service. As a result I sent the docs by DHL courier which has delivered after 20 days, and hopefully HCC will accept now my claim. If I've known it before I'd better have used the online services.
    May 07,2015
  • Zac
    Photo
    Dear Ms. Macedo,

    I’m very sorry that you received this inaccurate information. I will meet with our Customer Service manager to ensure that we coach the staff on this event so that it does not occur again. I will personally follow up on your claim and see to it that it is expedited in efforts to make up for some of your lost time. Thank you.
    May 12,2015
The trip included a
Travel Guard Basic
The price seems reasonable in comparison with other plans, but all plans seem very overpriced.
David F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. Premiums for comprehensive travel insurance policies are typically calculated based on: the pre-paid and nonrefundable trip cost, the age(s) of the traveler(s), the number of travelers, and the length of travel.
    In general, you should expect a policy will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.
    Apr 27,2015
CSA Travel Protection Custom
It was nice feeling comforted knowing I had this coverage!
Deborah S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Global Underwriters Diplomat International
Choosing the plan with the comparison tool was fairly direct and easy to understand.
steven s. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Plus
The coverage provided was exactly what we were looking for, and the plan cost was very competitive. It gave us peace of mind knowing that if we needed assistance during our trip, Travel Insured Worldwide Trip Protector Plus would be there for us.
Sylvia L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I felt more comfortable having coverage than to travel without insurance. Reassuring.
Barbara H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Nationwide Mutual Insurance Essential
I fell and broke my hip. I was evacuated out the next night from Mexico to Florida. Insurance company was nothing but helpful.
Glenda W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The AXA plan provided higher levels of coverage at about half the cost of the plan offered by the Cruise line. Since we did not need to use the plan we do not know how difficult it would have been to actually collect. Communication with AXA before the trip was excellent and the plan disclosures were easy to read and understand.
Gregory U. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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