Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.57 out of 5)
based on 25,995 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
Travel Guard Gold
Bought this plan at the last minute because of some sleepless worried nights. I was really concerned about medical coverage since we were traveling out of the country with our 5 children, but when our flight was delayed 2 days on our return I breathed a sigh of relief when I remembered the insurance policy I had purchased. Meals, lodging, and transportation for 7 people for 2 days adds up quite quickly. My husband wanted to give me a "Wife of the Year" Award for thinking to buy this policy! The travel assistance people were wonderful. They found and booked us adjoining rooms from the airport. What could have been a hugely stressful situation-being stranded 2000 miles from our home-was only mildly stressful. When we came home, I turned in all my receipts and filled out a small amount of paperwork. I had a check in the mail within 3 weeks. Easy and helpful. I can not praise Travel Guard enough.
Jeremy K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Nationwide Mutual Insurance Prime
I had my first return flight canceled and had booked my second flight at a separate time. I called Nationwide and they said I would be covered for the cost of any flight changes the airline couldn't resolve. Luckily, the airline payed for my changes. I could have filed for reimbursements from Nationwide because the first flight was 6 hours late, but I forgot to ask for receipts in China, and the $15 I spent in the United States didn't seem worth making a claim.
Rachel H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
GeoBlue Trekker Choice
Unfortunately, my husband had emergency surgery two days before departure, and we had to cancel our trip. I was pleased to find the premium refund was processed immediately after I advised you of our problems.
Dorinda N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The experience on the website was great! Easy, fast, and trust-able. Thank you!
Maria T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
I made my initial deposit 2 years before my trip. I would like to have seen pre-existing conditions covered much later up to the last deposit made. To buy insurance 2 years in advance to cover pre-existing conditions, seemed to me, to be an unusual request. However, with no issues within the last 180 days, I felt comfortable.
However, I will never know if I had had to file a claim, if that would have been a: "He said, I said, sorry, not a covered item. Thankfully, I will never know.
Maurice K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling us for assistance in purchasing a plan. We me able to find the coverage you are looking for at an affordable rate. We are available 7 days a week by calling 800-487-4722.

    The large majority of travel insurance providers require customers to purchase the policy between 10-30 days after making the initial trip payment or deposit to qualify for the pre-existing conditions waiver. At the time of purchase, the current trip cost can be insured, and subsequent trip payments should be added onto the policy within 10-30 days (depending upon the policy) of making the subsequent trip payment.

    The CSA Travel Protection Custom Luxe plan is a little different in that it offers the pre-existing conditions waiver if the plan is purchased prior to or within 24 hours of your final trip payment. Final payment is the last pre-paid payment (prior to departure) of the most expensive part of the trip, unless the main air arrangements are added last. "Main air arrangements" refer to air to/from the main destination vs. tickets for a side trip during the vacation.
    Apr 27,2015
Travelex Flight Insure Plus
I did not have many choices of travel insurance, because I'm not a citizen of the United States, and I was looking for insurance on the day of departure. Thanks to you, I had great time in Europe without any troubles!
Sachie K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Select
We had some family medical issues that had the potential to cause cancellation of the trip, it was comforting to know we were protected, but we were able to take the trip.
Vicki W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
TravelSafe Classic
Thankfully, I did not have to use it. However, this is a good plan for protecting my trip.
Hung C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
The acid test of trip insurance is when you have to file a claim which, fortunately, I did not have to. However, the plan covered just what I needed, was fairly priced, and the document was very clear as to the coverage and to the non-coverage.
Richard M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Platinum
I had a claim and the representative I talked with was helpful. I had trouble with using the AXA website, so I asked for a claim form by mail. I finally got the website figured out before the claim form arrived by mail. My claim was honored in full, but I had complete documentation.
Chilton T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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