Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
This plan though purchased within the time frame of cancel for any reason interruption did not provide coverage for a year’s later health claim possibilities because there is no coverage for wars. I got back my 75% cancellation of unrefundable costs but was told that the additionally paid for health coverages because of the outbreak of “war”. Shouldn’t I get a partial refund as there was no coverage?
Morris T. would
recommend this plan to a friend or relative.
John Hancock
Gold
We have always used John Hancock travel insurance.
We have bought the gold package with the trip cost being $1.00 as we did not need to cover the travel cost. Hence the policy was purchased only for medical emergencies. And we have always confirmed this by phone with your office.
I contacted your office a few days ago to confirm as usual and I was informed that John Hancock do not cover medical for travel insurance and that I would need to provide the whole travel cost in order to get medical coverage.
This is a surprise and concern as I have always taken the policy for medical and not the travel cost. In which case why would the system let me even purchase a policy? Why do we receive a policy indicating the coverage? And what does the premium paid get applied to?
There seems to be a misrepresentation by your staff. I have purchased policies for myself and others for the last 10 years and was always informed by your office to put the trip cost at $1.00.
We recently traveled in September with the John Hancock policy. Had there been a medical emergency would your office have considered/covered the claim?
We buy insurance for peace of mind. I shudder to think what could have happened if we had a claim.
I need to know before purchasing future policies with John Hancock. I have emailed their office but no response has been received
I hesitate to give them a good rating after this.
I have always praised their service earlier
Thanks
Perviz Tarapore
We have bought the gold package with the trip cost being $1.00 as we did not need to cover the travel cost. Hence the policy was purchased only for medical emergencies. And we have always confirmed this by phone with your office.
I contacted your office a few days ago to confirm as usual and I was informed that John Hancock do not cover medical for travel insurance and that I would need to provide the whole travel cost in order to get medical coverage.
This is a surprise and concern as I have always taken the policy for medical and not the travel cost. In which case why would the system let me even purchase a policy? Why do we receive a policy indicating the coverage? And what does the premium paid get applied to?
There seems to be a misrepresentation by your staff. I have purchased policies for myself and others for the last 10 years and was always informed by your office to put the trip cost at $1.00.
We recently traveled in September with the John Hancock policy. Had there been a medical emergency would your office have considered/covered the claim?
We buy insurance for peace of mind. I shudder to think what could have happened if we had a claim.
I need to know before purchasing future policies with John Hancock. I have emailed their office but no response has been received
I hesitate to give them a good rating after this.
I have always praised their service earlier
Thanks
Perviz Tarapore
PHIROZ T. would not
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Even though I didn’t have to use it, I felt secure in the fact it was there if need be at a reasonable cost.
Rachelle W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
Awful company. Totally a scam.
So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?
They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.
I've never dealt with a worse insurance company in my life.
Stay away from these scammers.
Not to even mention their awful website, FIX IT. Nothing works there.
So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?
They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.
I've never dealt with a worse insurance company in my life.
Stay away from these scammers.
Not to even mention their awful website, FIX IT. Nothing works there.
Steve P. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Angie
we are sorry for your experience. Should you have additional documentation to support your claims we are happy to review your file and are discuss personally should you wish to be contacted. Safe travelsFeb 12,2024
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
My husband was having some health issues before the trip and I tried to contact them to get information several times and could not get hold of them by phone or by email to get answers to my questions. This experience makes me wonder what sort of help I would have gotten from them in another country. To me, customer service in an emergency is the most important thing an insurer can provide.
Nancy H. would not
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
I didn’t have to put a claim thru, which is good because I read ur company reviews n it’s a nitemare getting claims paid out by ur company.
Jill H. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Did need to use so can't really provide a complete review
WILLIAM F. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I was sick and could not go on my trip. We had to cancel. We filed a claim with all documents and received our due insurance payment for our coverage. The only improvement I can suggest is better communication about the timing it takes to process. There is one company that handles claims for multiple insurance companies, so they are overwhelmed. I didn't even get a notification that my claim was processed. I only knew when I received a check in the mail. Other than that, everything was as promised and I will use them again.
THOMAS V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
The price of the plan was quite reasonable for the coverage received. I did not need to file any claims, but the policy gave me peace of mind knowing that I was covered if needed. I will use this company again on future cruise vacations.
David S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I didn't need to use it. Was glad I had it.
jeanna b. would
recommend this plan to a friend or relative.