We had to file a claim. Turns out it was through a third party. We had mixed experiences with various representatives - a couple were understanding and helpful, a couple seemed completely disinterested in assisting and several average. The claim process seemed harder to get through than the two other companies I have had to file claims through in the past - but it might have been my personal difficulties causing me to see this particular claim as onerous. However, there were multiple phone calls - something not necessary with earlier claims. Ultimately, the claim was fully paid, everything we thought was covered was, but the need to have to make multiple phone calls would make me hesitate to use the company again.
recommend this plan to a friend or relative.
16 people found this review helpful