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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have and visited South Africa rated our travel insurance plans
4.42 out of 5
407
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
We did not have to file a claim, but made note of the following for future trips. We almost missed an international flight connection due to long lines at passport control. This would have cause a delay, resulting in purchasing of 2 new air tickets, food, and lodging. After returning home, I contacted AXA to see if that would have been a covered event and was told it was not covered. It is something for everyone to be aware of and I will investigate other options for my next trip.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a terrific point which will be helpful to fellow travelers. Comprehensive travel insurance policies are designed to cover an extensive list of unforeseen events for Trip Cancellation, Trip Interruption, and Travel Delay. However, not all potential risks are covered. The AXA Assistance USA Silver plan covers the following hazards for Travel Delay:

    (a) Any delay of a Common Carrier (including Inclement Weather);
    (b) Any delay by a traffic Accident en route to a departure, in which You are or a Traveling Companion is directly or not directly involved;
    (c) Any delay due to lost or stolen passports, travel documents or money; quarantine; hijacking; unannounced Strike, Natural Disaster, civil commotion or riot;
    (d) A closed roadway causing cessation of travel to the Travel Supplier or destination of the Covered Trip, and substantiated by the department of transportation, state police, or other like authority;
    (e) Severe storms that cause a route closing validated by the National Weather Service records and local Department of Transportation records;
    (f) Avalanche that delays You from reaching Your destination or Your primary residence when returning home; or
    (g) Landslide that delays You from reaching Your destination or Your primary residence when returning home.

    The above list is extremely inclusive, but does not include scenarios such as long lines at an airport. In fact, we may not offer a plan which would cover this specific event or other similar events for Trip Interruption or Travel Delay. Please keep in mind, the terms and conditions of each policy will differ. Please refer to policy certificate to learn about how your policy benefits work. If you have questions regarding our travel insurance products or have general coverage questions, please call us at 800-487-4722.
    Jun 12,2015
    • Gina Sullivan
      AXA Assistance USA
      Photo
      Additionally, the Missed Connection benefit available through the AXA Assistance USA Silver Policy offers coverage when the missed connection is the result of a delay of 3 hours or more caused by a Common Carrier. In this case, the delay at the security checkpoint itself would not constitute a covered peril.

      MISSED CONNECTION
      We will pay the benefit shown in the Schedule of Benefits if You missed Your Covered Trip departure due to cancellation or delay for 3 or more hours of all regularly scheduled airline flights due to Inclement Weather or any delay caused by a Common Carrier. Benefits of up to the amount shown in the Schedule of Benefits are provided to cover additional Transportation expenses needed for You to join the departed Covered Trip. Coverage is secondary to any compensation provided by a Common Carrier. Coverage will not be provided to You if You are able to meet Your scheduled departure but cancel Your Covered Trip due to Inclement Weather.

      We would be pleased to assist you with any additional coverage related questions.

      Thank you for your business.
      Jun 17,2015
InsureandGo Global Gold
It was a good feeling knowing we were insured in case of emergency. We will be using your company in the future. Thanks.
Charles C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
On this safari trip there were ample chances for injury or illness, so we were comforted to have the insurance. This company seems to have the coverage we were seeking.
Margaret M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
The plan did give us the peace of mind that I was covered.
Antonia A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Luckily, we didn't have to use it, but we felt secure in having the coverage just in case.
Steven J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
The claim that we made was processed fairly, but not promptly. I would suggest that anyone that is taking out a policy to obtain the medical treatment form before going on a trip since that appeared to be one of the major points of dispute with getting reimbursed. The provider just was not very willing to accept the medical statement that was provided from the ship. The second point is that one must be aware of the provisions of the policy and be prepared to remind, several times, what the contract of insurance actually states to the provider. Otherwise, the carrier will not seem to be aware what certain terms like "spouse" and "occupied same cabin" means in continually requesting the same information.
Gilbert G. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
GeoBlue Trekker Choice
Unfortunately, my husband had emergency surgery two days before departure, and we had to cancel our trip. I was pleased to find the premium refund was processed immediately after I advised you of our problems.
Dorinda N. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Unfortunately, we did have to cancel our safari and file a claim, but AXA was fantastic with their speed and ease of filing. We had bought the Cancel For Any Reason benefit, in addition to the "usual" that they offered. In this case, since it was a medical reason, AXA paid 100% of our non-reimbursed costs of the safari. We always buy this insurance and will continue to buy AXA's product. Excellent!
Christopher M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The insurance offered good peace of mind. The process for purchasing and printing documents was very simple and straight forward.
Larry S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
Everything went smoothly on our trip to South Africa, so we had no need to call on the company. Knowing we had travel insurance eased our anxiety about being half way around the world.
John Michael V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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