Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
International Medical Group
iTravelInsured SE
Didn’t use the plan, fortunately, so I have no comments
Andrea S. would
recommend this plan to a friend or relative.
WorldTrips
Atlas MultiTrip
My wife twisted her foot during our trip. We were on a cruise overseas and was not sure how the coverage works on a cruise ship. We sent an email to your customer service department just to inquire the process should we decide to seek medical attention on board. We were disappointed that we didn't receive any response to our inquiry.
Fortunately, my wife was able to self-treat the injury. We didn't need the medical help. This experience caused us to wonder the support we would receive if we ever needed customer service during an emergency.
Fortunately, my wife was able to self-treat the injury. We didn't need the medical help. This experience caused us to wonder the support we would receive if we ever needed customer service during an emergency.
Rong G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured LX
It’s hard to rate something you never had to take advantage of. I felt the coverage was what I needed but I always worry that if I need to file a claim that I won’t get all the information you need and it will be rejected. Seems when issues pop up everything moves so quickly and things get forgotten.
James G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I had to cancel our trip due to a serious medical condition. It took probably two months for the claim to be processed and paid out. It was a lengthy process but they did pay out the full amount, so I think it was fair.
Thomas Z. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately I didn't file a claim this time, but I used this insurance many times before and it was grea
Anna S. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Thanks so much for sharing your experience and choosing to #TravelSmarter. We love our loyal travelers!Jan 26,2024
Nationwide Mutual Insurance
Essential
I like this policy I hve taken out before on other trips and never had a problem with a claim. It is peace of mind.
Janine L. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
your website format does not permit any typed responses. i purchased coverage; fortunately did not use; assume, if needed, your company would have provided services paid for under the insurance plan i purchased.
will keep your ref/website for future uses
thx.
will keep your ref/website for future uses
thx.
Osira M. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
Nationwide Mutual Insurance
Essential
I wouldn't buy Nationwide Travel Insurance again. Terrible customer service, almost no communication with me, you are in the dark when you submit a claim. Took 4 days, 2 emails, and a phone call to figure out how to submit a claim--they apparently want to make it as hard a possible. And they need every documentation under the sun for your claim submission, so SAVE EVERY piece of paperwork, boarding passes, itinerary and receipts. After submitting the claim I never heard from them until I received a check 7 weeks later. We had a major trip delay and discovered after the fact that our Trip Delay Coverage doesn't actually cover trip delays--just expenses occurred during a trip delay. I'll read the fine print before buying any insurance next time.
Tori B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Platinum
It was a good plan that we did not need to use. Information was clear.
Brian M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
This company is ridiculous and soooo shady. Just check out the other reviews.
They look like reviews made by bots/ai and they give 5 starts all the time.
In reality this company is a fraud absolutely.
First of all they have zero costumer service, zero. They don't reply to emails or messages sent to them. Then, the whole claim process is ridiculous. After you submit the claim, there's zero communication. Nobody tells you what happened. I mean, how difficult is it, to send an automated message to your email address?? Like (Claim outcome finalized) They can't even do that. You have to manually login yourself and check the limbo that's their website.
Then about the cover. WOW.
This is my first policy ever with this company. They checked my papers for 7 days, then they denied.
Without even reaching out to me, not one email, not one phone call nothing. They are not even specific about why the claim was denied.
According to them, in their final claim document. It says" Claim denied, reason, " Unable to contact the hospital, or to confirm that the insured was at the hospital".
What? Are you kidding me??? I bet they called the hospital once, nobody answered and that's all, close the claim. This is ridiculous. Also nobody ever tried to contact me. I could supply more documents if needed.
But, they outright denied the claim, and that's all.
This company is a joke, stay away from them. Literally they offer zero coverage.
Absolutely horrible experience with them.
They look like reviews made by bots/ai and they give 5 starts all the time.
In reality this company is a fraud absolutely.
First of all they have zero costumer service, zero. They don't reply to emails or messages sent to them. Then, the whole claim process is ridiculous. After you submit the claim, there's zero communication. Nobody tells you what happened. I mean, how difficult is it, to send an automated message to your email address?? Like (Claim outcome finalized) They can't even do that. You have to manually login yourself and check the limbo that's their website.
Then about the cover. WOW.
This is my first policy ever with this company. They checked my papers for 7 days, then they denied.
Without even reaching out to me, not one email, not one phone call nothing. They are not even specific about why the claim was denied.
According to them, in their final claim document. It says" Claim denied, reason, " Unable to contact the hospital, or to confirm that the insured was at the hospital".
What? Are you kidding me??? I bet they called the hospital once, nobody answered and that's all, close the claim. This is ridiculous. Also nobody ever tried to contact me. I could supply more documents if needed.
But, they outright denied the claim, and that's all.
This company is a joke, stay away from them. Literally they offer zero coverage.
Absolutely horrible experience with them.
Ralph B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We are so sorry for the inconvenience you have experienced. Upon review of your file, we show all claims on the indicated policy as being processed without denial, so we would appreciate the opportunity to touch base with you and repair any defect that may have occurred. Thank you for reaching out and giving us am opportunity for improvement and we hope to connect with your to resolve your concerns.
Jan 11,2024 -
MarkH
Same thing happened to me. Do not use this insurance company, they will not honor your claim if you have one.Jan 18,2024