Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Have used this service for years and have been very happy.
Stevan U. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
I didn’t need the insurance this trip which I’m grateful for but it was nice to know it was there had I needed it!
Patricia M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
You actually got to speak to a representative when things did not go as planned!
Reps were understanding and explained things in clear English.
After I filed my claims, they called me to let me know that all had been approved and I would receive reimbursement within 1-2 weeks.
The whole experience took just about a month from them receiving my claim.
Highly recommend!
Reps were understanding and explained things in clear English.
After I filed my claims, they called me to let me know that all had been approved and I would receive reimbursement within 1-2 weeks.
The whole experience took just about a month from them receiving my claim.
Highly recommend!
Carolyn F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Having insurance is expensive. Not having it could be expensive too. When someone travels often the money adds up. I wish there could be some middle ground.
Darlene S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
Since we didn’t need it there is nothing to review
William C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
AXA was slow to respond to my claim. The requested supporting documents demonstrated that they had not read my claim nor had they read my plan. In fact, I was asked to provide the confirmation sheets from my own plan among the other supporting documents. It shouldn't be that difficult to file a claim on a canceled flight - it is straightforward and happens all the time. Really disappointed.
David D. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
I really appreciated the assistance i got purchasing this policy. She was friendly, extremely helpful, and went the extra mile for me w her time. Thanks
Tammy G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GeoBlue
Trekker Essential
I’m glad I didn’t need it, but having the plan made our medical concerns disappear.
Jonathan L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
DON'T USE GENERALI. Pay a little more and get AIG, Allianz or someone else.
Our Generali policy was a cruise in Tahiti in March. I could not get anyone to answer the phone in 25 calls. When I did get a response to an email after 2 weeks of trying, they said I had to pay 40% more to change the dates to next year for exactly the same coverage with no changes other than the date.
AIG easily switched the policy dates for another trip I had planned so they are by far the better company.
GENERALI is a rip-off and InsuremyTrips shouldn't even show them as an option.
Our Generali policy was a cruise in Tahiti in March. I could not get anyone to answer the phone in 25 calls. When I did get a response to an email after 2 weeks of trying, they said I had to pay 40% more to change the dates to next year for exactly the same coverage with no changes other than the date.
AIG easily switched the policy dates for another trip I had planned so they are by far the better company.
GENERALI is a rip-off and InsuremyTrips shouldn't even show them as an option.
DONALD F. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
We purchased the Luxury Policy through Nationwide for our retirement trip of a lifetime. We were to be gone 2.5 months. It included a 21 day cruise and then island hopping around French Polynesia, then flying to Australia to go to the Great Barrier Reef. Our cruise began in Sydney Australia on 2/28/20, we were supposed to disembark in Tahiti on 3/20/20. Due to COVID-19, our cruise was interrupted and we were sent home from Hawaii. We had 4 flights included in the covered cost of our policy: the flight to Sydney, island hopping flights around French Polynesia, the flight from Tahiti to Cairns, the flight from Cairns back to our home in California. We were fortunate and obtained refunds on two of the flights we did not utilize (thank you Air Tahiti and Expedia). The third, the flight from Tahiti to Cairns was not refunded and was denied by coverage by Nationwide. They said they do not cover pre-purchased flights that you are not able to utilize after a trip interruption. They would only be covered in the event of a trip cancellation. The total we are out is $1,246. I have to say, I'm not impressed! When you insure the value of a trip, including all of the costs that are non-cancellable and non-refundable, the coverage should reimburse for the insured costs that a traveler is out of pocket. They refuse to do so. I also acknowledge that some policies do not cover the expenses due to a pandemic, that is not the case with our policy because we purchased it in October, 2019, long before we had heard of COVID-19. Buyer, be careful to determine what is covered and what is not. I have purchased 5 or 6 Nationwide Luxury Cruise policies in the past and not had any issues. This is a first, but after paying $814 in premium to cover a 2.5 month trip and coming home after 1 month, and finding out that they will not reimburse me for this flight, I'm very disappointed in the Nationwide Luxury Cruise policy coverage.
Robin B. would
recommend this plan to a friend or relative.
6 of
8 people found this review helpful
-
Megan
Thank you for your feedback on the policy. We are sorry that you had to interrupt your trip of a lifetime.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.Sep 08,2020
Please see the response from Generali:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We appreciate your feedback as our goal is to provide smooth and seamless transactions for all of our customers while we continue to experience increased call volumes. Unfortunately, the calculated premium cost depends on a variety of factors including days to departure. Our records indicate that a customer service supervisor has provided you with this information along with instructions on how to cancel your policy should you wish to do so or are needing further assistance. "