Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 27,328 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
Loved this web site. Very easy to find the insurance you want and to compare policies and prices.
Emile D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Very few reviews have gone through the claims experience, but I am one who has. My claim was paid in full. It took approximately 90 days to resolve, but the delay was mostly mine in providing a "cancellation letter" from the airline that the insurer would accept. Communication could have been better. No response to email inquiry. The day I called for a status update, I was told only to be patient. That very day, I received their check in the mail.
Lee R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Plus
The plan gave us a sense of peace knowing if something came up we were covered. Our son told us about it and helped us set it up since we traveled together. It was an awesome trip!
Lester S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
The trip included a
AXA Assistance USA Gold
The airline lost our luggage, and when I called a representative, they said I had to wait 24 hours to buy any basic needs, which was quite frustrating. Also, any claims of lost baggage required a sales slip for all items. Why would I have a sales slip from five years ago? Representative refused to put any pressure on airline to locate luggage.
Sharon B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your luggage was delayed during the trip. The AXA Assistance USA Gold plan requires a 24 hour delay for the Baggage Delay benefit. The Baggage Delay benefit provides reimbursement for the purchase of necessary personal effects, up to the benefit limits set forth in the policy. All travel insurance providers require receipts of the necessary personal effects purchased as a result of the delay.

    InsureMyTrip offers plans from different travel insurance providers which require a 12 hour delay for the Baggage Delay benefit. In the future, please consider calling InsureMyTrip prior to purchasing so that we can help you find a policy that best fits your needs and/or explain policy benefits. Our representatives are available 7 days a week by calling 800-487-4722.
    Jun 25,2015
  • Gina Sullivan
    AXA Assistance USA
    Photo
    We are sorry to hear that your baggage was lost. The AXA Assistance USA Gold Policy requires that the baggage is delayed for a full 24 hours before the Baggage Delay benefit can be utilized. In the event that the airline is not able to recover your lost luggage, the policy does allow for a claim under the Baggage/Personal Effects benefit without receipts and reads as follows: For items over .00 in value which have been lost or stolen, you must provide documentation of the original purchase price. If the original receipt is not available, benefits will be calculated based upon the Actual Cash Value (cost less proper deduction for depreciation value) at the time of loss. Please accept our apology if this was not explained clearly by the representative and caused confusion. Because we are not directly affiliated with the airline, we are limited in what we can do in order to expedite locating your luggage.
    Jun 29,2015
  • RobF
    Photo
    I had the same thing happen to me as well and it was extremely frustrating. I was eventually paid by the airline, but the insurance that I had purchased never would approve the claim. Once the airlines had reimbursed my loss, I dropped the issue and did not pursue anything with the insurance. It taught me a valuable lesson. 1. I make sure I read the fine print on baggage coverage. 2. I take photos of my baggage at the ticket counter as it's being laid on the conveyer belt, and usually I'll include a picture of the Airline agent as well. 3. I have a photo shot of my belongings in that suitcase.
    It may sound like a lot of work, but it really isn't. But it’s the only action I know I can take to protect myself. When your bag is either missing, stolen or damaged, they’re first to point the finger at someone else and thus the games begin. You’ll spend a lot of your time explaining the same story over and over to different people throughout the whole process.
    It took me nearly 27 days to get the airliner to send me a check to replace the items including the suitcase. Some people thought that was quick and others thought that it was really slow. I really do not know the correct answer.
    I now get insurance on my trips, but I carefully read the details of the insurance policy and if I have a question, I will usually write an email to have someone explain it to me. If I am unable too, I move on to another insurance company. I hope this helps others.
    Jul 02,2015
The trip included a
AXA Assistance USA Platinum
Claims assistance was very helpful and caring. Settlement was accurate and prompt.
Alan M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
The plan was inexpensive and sufficient to fulfill visa requirements. It was easy to purchase via this website.
Harshad I. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travelex Travel Basic
I had occasion to file a claim with Travelex previously, and that was the reason we chose them again for coverage. They were fast and easy to work with through the claims process.
DANNA W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travel Guard Basic
So far so good. The cost is reasonable. I will continue to use it.
JON S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
RoamRight Essential
The Roam Right Essential plan gave us peace of mind. We have twins and an elderly parent living with us. Overall happy with the plan and price.
Robert L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Appreciate that we can get a plan to insure the basic tour cost. While traveling within the United States, we don't feel it's necessary to emphasize the extra insurance for luggage, medical, etc.
Lynda B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
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