After I read many reviews after the fact about travel guard not paying claims, I will have to admit I was worried. I was prepared to get a lawyer involved if denied. However, we had a situation which was really a "no brain er". We made sure travelguard was given all information and documentation they required including follow up information with Doctors. It took several weeks, 4 or more, but they paid the claim without first denying it for any reason. They really didn't have much choice , otherwise, based on our case, it was pretty much "open and shut" in our minds and must have been in theirs . So, be certain with this and all travel insurance that you go by the book and be proactive in giving any documentation and information that is needed or requested.
recommend this plan to a friend or relative.
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