Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 27,160 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
InsureAssist TravCan
The price was very competitive. The customer service representatives were knowledgeable and helpful.
Kenneth M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
TravelSafe Classic
Purchased year in advance of travel and had to estimate dates. The day before leaving, I received an email reminder and saw that the travel dates were wrong. I contacted InsureMyTrip and the policy was amended within an hour. Appreciated getting through quickly to a real person and the responsiveness in getting the policy dates updated.
Christine K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
GeoBlue Voyager Choice
Generally, the peace of mind knowing that you might have assistance when traveling, is worth a lot. This is the 3rd time purchasing from this company. I probably would purchase again should I travel for an extended period of time outside the United States.
Carol Dianne M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
We did not have to file a claim, but made note of the following for future trips. We almost missed an international flight connection due to long lines at passport control. This would have cause a delay, resulting in purchasing of 2 new air tickets, food, and lodging. After returning home, I contacted AXA to see if that would have been a covered event and was told it was not covered. It is something for everyone to be aware of and I will investigate other options for my next trip.
Richard F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a terrific point which will be helpful to fellow travelers. Comprehensive travel insurance policies are designed to cover an extensive list of unforeseen events for Trip Cancellation, Trip Interruption, and Travel Delay. However, not all potential risks are covered. The AXA Assistance USA Silver plan covers the following hazards for Travel Delay:

    (a) Any delay of a Common Carrier (including Inclement Weather);
    (b) Any delay by a traffic Accident en route to a departure, in which You are or a Traveling Companion is directly or not directly involved;
    (c) Any delay due to lost or stolen passports, travel documents or money; quarantine; hijacking; unannounced Strike, Natural Disaster, civil commotion or riot;
    (d) A closed roadway causing cessation of travel to the Travel Supplier or destination of the Covered Trip, and substantiated by the department of transportation, state police, or other like authority;
    (e) Severe storms that cause a route closing validated by the National Weather Service records and local Department of Transportation records;
    (f) Avalanche that delays You from reaching Your destination or Your primary residence when returning home; or
    (g) Landslide that delays You from reaching Your destination or Your primary residence when returning home.

    The above list is extremely inclusive, but does not include scenarios such as long lines at an airport. In fact, we may not offer a plan which would cover this specific event or other similar events for Trip Interruption or Travel Delay. Please keep in mind, the terms and conditions of each policy will differ. Please refer to policy certificate to learn about how your policy benefits work. If you have questions regarding our travel insurance products or have general coverage questions, please call us at 800-487-4722.
    Jun 12,2015
  • Gina Sullivan
    AXA Assistance USA
    Photo
    Additionally, the Missed Connection benefit available through the AXA Assistance USA Silver Policy offers coverage when the missed connection is the result of a delay of 3 hours or more caused by a Common Carrier. In this case, the delay at the security checkpoint itself would not constitute a covered peril.

    MISSED CONNECTION
    We will pay the benefit shown in the Schedule of Benefits if You missed Your Covered Trip departure due to cancellation or delay for 3 or more hours of all regularly scheduled airline flights due to Inclement Weather or any delay caused by a Common Carrier. Benefits of up to the amount shown in the Schedule of Benefits are provided to cover additional Transportation expenses needed for You to join the departed Covered Trip. Coverage is secondary to any compensation provided by a Common Carrier. Coverage will not be provided to You if You are able to meet Your scheduled departure but cancel Your Covered Trip due to Inclement Weather.

    We would be pleased to assist you with any additional coverage related questions.

    Thank you for your business.
    Jun 17,2015
The trip included a
Allianz Global Assistance Basic
On the second day of my trip, I fell forehead first on the marble floor. I was seen by the resort clinic and then sent to the hospital by ambulance. The resort did not cover anything. I had 15 stitches and the out of pocket cost was about $1600. I sent in my documents and was reimbursed within 2 weeks. I highly recommend Allianz and would never travel without it. Thank you, Allianz.
Marybeth W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It was very easy to arrange.
Patricia B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I felt secure having this coverage.
janet s. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
It is very comforting to have this coverage.
Gary S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Ultimately, we got a reasonable payout from the insurance company for a trip that was interrupted by a mandatory Hurricane evacuation. My only complaint was how many times we had to follow up and clarify and send in more documentation. We had to fight for our claim! But it worked out in the end.
Lani C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased on learn that your claim was paid. In the future, if you purchase travel insurance through InsureMyTrip, and experience difficulty with your claim, please call 800-487-4722 and request a Customer Advocate. Our Customer Advocates contact the claims department on the customers behalf to assist in getting the claim resolved.
    Jun 12,2015
M.H. Ross Advantage Asset
The plan covered our cancelled flight for which I was very pleased. It was a fair response after a nightmare trip where no airline would take responsibility. It did take several months which was a disappointment. Otherwise, I would recommend!
Hilary D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid.
    InsureMyTrip offers a Customer Advocate Program for customers who need claims assistance. Our Advocates can assist in attempt to expedite the claims process. We are available 7 days a week by calling 800-487-4722.
    Jun 12,2015
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