Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 27,201 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
Seven Corners Roundtrip Choice
I always get travel insurance when we go on a cruise, but primarily for emergency evacuation reasons. In a dozen years, this is the first time I've had to file a claim. Thankfully, it was just for baggage delay since our luggage took over 24 hours to get to us. While on the trip, I called Seven Corners and was assured that my husband and I each had $400 to spend on items that we needed. Since we were on going on a two week cruise, and didn't know if our luggage would make it to us in time, we needed a lot! When I got home, I called Seven Corners and had the very polite service agent walk me through exactly what I needed to fill out on their claim form. The claim form was far from straight forward for someone who was filing for a delay. A couple of weeks later, I received a letter in the mail saying that I didn't complete everything that I needed to fill in on the form. I phoned them to find out exactly what they were looking for since I followed the first agent's instructions to the letter. The not-so polite second agent told me that I needed to list each item with a description (53 items). I wish the agent I initially spoke to had told me that to avoid an over two month time period before getting reimbursed. I'm pleased that I finally got a check, but think the company really needs to change their claim forms to make it clear from the beginning what information they need. Their own representatives weren't even clear on what needed to be submitted.
Rosemary M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. We have forwarded this review to Seven Corners. In the future, if you need assistance with a claim, please contact InsureMyTrip and ask for a Customer Advocate. Our representatives are available 7 days a week by calling 800-487-4722.
    Jun 23,2015
The trip included a
CSA Travel Protection Custom
This was my first trip abroad and I had a lot of concerns. The policy gave me peace of mind and allowed me to enjoy my trip.
Janice L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
TravelSafe Classic Plus
I have been comparing travel insurance policies via Insure My Trip for the past 3 or 4 years for myself and for friends. I like to be able to compare the coverages and prices. Travel Safe has compared very favorably.
Jeraldine C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I had to change my travel dates last minute, and InsureMyTrip Customer Service was very helpful. John Hancock sent me an updated policy within a day or two, and everything went off without a hitch. For a very small price, I was able to have complete peace of mind that we were covered during our trip. I will definitely use this plan again in the future.
Megan D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
I liked having the peace of mind that went along with this travel insurance.
Sharon B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Having the coverage for a reasonable price gave us peace of mind for us to enjoy our trip.
Sheila G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
The price was very competitive. The customer service representatives were knowledgeable and helpful.
Kenneth M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
TravelSafe Classic
Purchased year in advance of travel and had to estimate dates. The day before leaving, I received an email reminder and saw that the travel dates were wrong. I contacted InsureMyTrip and the policy was amended within an hour. Appreciated getting through quickly to a real person and the responsiveness in getting the policy dates updated.
Christine K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
GeoBlue Voyager Choice
Generally, the peace of mind knowing that you might have assistance when traveling, is worth a lot. This is the 3rd time purchasing from this company. I probably would purchase again should I travel for an extended period of time outside the United States.
Carol Dianne M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
We did not have to file a claim, but made note of the following for future trips. We almost missed an international flight connection due to long lines at passport control. This would have cause a delay, resulting in purchasing of 2 new air tickets, food, and lodging. After returning home, I contacted AXA to see if that would have been a covered event and was told it was not covered. It is something for everyone to be aware of and I will investigate other options for my next trip.
Richard F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a terrific point which will be helpful to fellow travelers. Comprehensive travel insurance policies are designed to cover an extensive list of unforeseen events for Trip Cancellation, Trip Interruption, and Travel Delay. However, not all potential risks are covered. The AXA Assistance USA Silver plan covers the following hazards for Travel Delay:

    (a) Any delay of a Common Carrier (including Inclement Weather);
    (b) Any delay by a traffic Accident en route to a departure, in which You are or a Traveling Companion is directly or not directly involved;
    (c) Any delay due to lost or stolen passports, travel documents or money; quarantine; hijacking; unannounced Strike, Natural Disaster, civil commotion or riot;
    (d) A closed roadway causing cessation of travel to the Travel Supplier or destination of the Covered Trip, and substantiated by the department of transportation, state police, or other like authority;
    (e) Severe storms that cause a route closing validated by the National Weather Service records and local Department of Transportation records;
    (f) Avalanche that delays You from reaching Your destination or Your primary residence when returning home; or
    (g) Landslide that delays You from reaching Your destination or Your primary residence when returning home.

    The above list is extremely inclusive, but does not include scenarios such as long lines at an airport. In fact, we may not offer a plan which would cover this specific event or other similar events for Trip Interruption or Travel Delay. Please keep in mind, the terms and conditions of each policy will differ. Please refer to policy certificate to learn about how your policy benefits work. If you have questions regarding our travel insurance products or have general coverage questions, please call us at 800-487-4722.
    Jun 12,2015
  • Gina Sullivan
    AXA Assistance USA
    Photo
    Additionally, the Missed Connection benefit available through the AXA Assistance USA Silver Policy offers coverage when the missed connection is the result of a delay of 3 hours or more caused by a Common Carrier. In this case, the delay at the security checkpoint itself would not constitute a covered peril.

    MISSED CONNECTION
    We will pay the benefit shown in the Schedule of Benefits if You missed Your Covered Trip departure due to cancellation or delay for 3 or more hours of all regularly scheduled airline flights due to Inclement Weather or any delay caused by a Common Carrier. Benefits of up to the amount shown in the Schedule of Benefits are provided to cover additional Transportation expenses needed for You to join the departed Covered Trip. Coverage is secondary to any compensation provided by a Common Carrier. Coverage will not be provided to You if You are able to meet Your scheduled departure but cancel Your Covered Trip due to Inclement Weather.

    We would be pleased to assist you with any additional coverage related questions.

    Thank you for your business.
    Jun 17,2015
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