The plan paid as promised for ambulance and hospital expenses in Frankfurt, Germany, and well within 30 days of the submission of claims. My only complaint is that the website really doesn't show claims in process as it purports to do. As a result, I made a phone call and was told that it often takes a week or more for an online claims status. In our case, the medical bills were paid before that happened. All in all, we were very well satisfied.
Shawn D. would
recommend this plan to a friend or relative.