I had never purchased travel insurance before, but did this time because others in the group mentioned they do & went through this site. I couldn't make sense out if the plans offered, exclusions etc, so I called & spoke directly with a knowledgeable rep. I told her what I needed & felt confident I made the right decision in purchasing the plan I did. I had to cancel my trip due to a family members medical condition, & was really bummed. I submitted the claim & it was a big hassle going back & forth sending more paperwork for a couple weeks as proof. In the end I'm happy though, because they finally paid the full amount I had insured (I mistakenly under-insured a little). I am SO glad I purchased travel insurance & will definitely be getting it again "just in case".
recommend this plan to a friend or relative.
4 people found this review helpful