Trip Protector Lite Expanded
Actually I had a problem on the trip and it raised a question about how trip insurance works. My flight from Boston to St. Thomas was delayed to the extent that I knew I was going to miss the last ferry to my destination in the British Virgin Islands. I would have to take a room in St Thomas and forfeit a night at my destination at a rate of $500.
I called your claims department to find out if they would cover the additional expense of a private water taxi to get to my destination. They kept telling me the delay had to be for more than 6 hours. I cannot relate this time factor to what was essentially a missed connection. I tried to explain to them that if I spent additional money I would get there in less than a 6 hour delay but then they said it wouldn't be covered.
It ended up that other people heard me on the phone at the airport gate and we got a group of 12 together to hire the water taxi. We barely make it in time to get through customs by paying them overtime. But all's well that ends well! Had a fabulous second stay at Frenchmans Cay in Tortola. Will be going back next year.
I would Ike a clarification of how a missed connection relates to a time interval.
PAULA M. would
recommend this plan to a friend or relative.
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